About the Role
The Production Cook is responsible for cooking and preparing a variety of menu items, following recipes, and being accountable for daily food productions within Seneca Gaming Corporation's policies and procedures.
Responsibilities
- Rotate between cooking stations and restaurants in hot temperature areas, refilling and replacing garnish in steam tables.
- Demonstrate command of all kitchen stations including roast, fry, pasta, vegetable, grill, pantry, breakfast, sauté, and high volume quantity cooking.
- Maintain proper food temperatures according to regulatory and ServSafe standards.
- Properly label, date, and rotate all products for safety and sanitation.
- Utilize knowledge of recipes, equipment operation, and cooking/preparation techniques.
- Review production schedules to determine food requirements, including variety and quantity.
- Assemble necessary supplies and equipment for daily cooking activities.
- Follow production sheets and other required records.
- Regulate temperatures of ovens, broilers, and grills.
- Use a variety of pots, pans, and equipment to prepare food.
- Work harmoniously with others in a strenuous environment.
- Report to work well-groomed, in full uniform, and on time with badge displayed.
- Provide prompt, friendly, and courteous service of food and beverage to guests.
- Be hospitable, friendly, and polite with guests, co-workers, and management using positive body language.
- Maintain a current understanding of information security policies and procedures.
- Provide exceptional customer service and communicate in a pleasant, friendly, and professional manner.
- Maintain a professional work environment with supervisors, managers, and staff.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Complete all required SGC Training programs within nine months of employment.
- Attend all necessary meetings.
Requirements
- Must be 18 years of age or older.
- High school diploma or equivalent required.
- Two years of intermediate cooking skills required.
- Previous customer service experience required.
- Excellent communication skills, including the ability to read, write, and speak effectively to employees and customers.
- Ability to deal effectively and interact well with customers and employees.
- Ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Ability to stand, walk, and move through all areas of the casino F&B Operation.
- Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment.
- Effectively deal with customers, management, employees, and the business community in all situations.
- Work involves moderate exposure to hot and cold temperatures and/or loud noises.
- Moderate physical activity is required.
- Handling of objects up to fifty pounds.
- Work environment involves some exposure to physical risk, requiring basic safety precautions.
Skills
- Intermediate cooking skills
- Customer service
- Communication skills
- Problem-solving
- Working under pressure
- Teamwork
Location
- Onsite
Work Type
- Full-time
- Second Shift
Experience Level
- 2 years of intermediate cooking skills
Education Level
- High school diploma or equivalent
- Culinary education/experience preferred
Salary/Compensations
- $17.92 per hour
- Compensation is negotiable based on experience and education.
About the Company
- Seneca Gaming Corporation
Equal Opportunity
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
