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About the Role

The Residence Hall Director is responsible for the development, implementation, and administration of the residence life program for the Ludlow Residence, housing approximately 350 students. This key student-facing leadership role involves overseeing daily building management, supervising student staff, mediating conflicts, and serving as a primary emergency responder. The position requires on-site living to ensure emergency coverage and foster a safe, inclusive, and engaging living-learning environment.

Responsibilities

Recruit, select, supervise, and evaluate a team of 12-15 Resident Assistants (RAs).
Facilitate weekly staff meetings and organize ongoing professional development activities.
Conduct regular one-on-one supervision and mentoring meetings with student staff.
Oversee building maintenance and repair requests, facility inventory, and key logs.
Implement, manage, and oversee seasonal building check-in and check-out processes.
Organize and conduct annual room inspections, establish student billing standards for damages, and coordinate cleaning and facility upkeep needs.
Execute in-person hall management duties, including vacant room inspections, turnover processes, building rounds, and compliance with health and safety guidelines.
Utilize StarRez software to manage student communications, housing assignment management, and implementation of conduct processes.
Serve as the liaison and administrative designee for non-SVA leasees and subtenants residing in the Ludlow Residence.
Meet with students in person regarding various components of residential operations and experience.
Serve on an on-call rotation to respond to crisis, health, and emergency situations in the residence halls.
Provide crisis intervention, conflict mediation, and regulated follow-up procedures for residential issues.
Develop and enforce standard-of-living policies and community standards across the residence hall.
Serve as an official hearing officer for student judicial and disciplinary cases.
Perform other job-related duties, administrative tasks, and special projects as assigned.

Requirements

A Bachelor’s degree is required.
A minimum of two (2+) or more years of relevant professional Residence Life experience.
Demonstrated experience supervising student staff or residential teams.
Computer literacy, with proficiency in standard office software, database management, and Google Workspace.
Proficiency in the use of StarRez software for student communications, housing assignment management, and conduct processes.
Must reside in the allocated residence hall apartment as the primary residence for emergency response duties and on-site community supervision.
Submit a Cover Letter expressing interest and outlining alignment with responsibilities and qualifications.
Submit a Résumé or CV highlighting relevant experience, supervisory background, and key achievements.

Skills

Conflict resolution
Mediation
Crisis management
Emergency response
Written communication
Verbal communication
Interpersonal communication
Leadership
Supervisory capacity
Student development theory
Residential community building
Student conduct processes
Organizational abilities
Attention to detail
Managing complex operational logistics
Managing budgets
Managing building inventories

Location

101 Ludlow Street, New York, NY 10002
340 East 24th Street, New York, NY 10010

Work Type

Full-Time
Onsite
On-Call Availability Required

Experience Level

2+ years of relevant professional Residence Life experience
Demonstrated experience supervising student staff or residential teams

Education Level

Bachelor’s degree required
Master’s Degree in Higher Education/Administration preferred

Salary/Compensations

$50,000 Annually
$27.47 Hourly

About the Company

The School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades.
With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility.
Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world.
For more information about the College's 30 undergraduate and graduate degree programs.
Click here to learn what it's like to work at SVA.

Equal Opportunity

The School of Visual Arts is an equal opportunity employer.
Diversity and inclusion is a core principle of the College.
SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.