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About the Role

We are looking for an experienced IT & Security Administrator to support Lumafield's day-to-day IT operations while helping strengthen our security and compliance programs. You will ensure employees have reliable, secure technology, maintain endpoint and identity infrastructure, partner with Engineering and Security to strengthen our security posture, and help scale IT operations. This is a hands-on role for someone who enjoys solving technical problems, streamlining processes, and making technology work better for everyone, balancing day-to-day support with longer-term improvements.

Responsibilities

Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues.
Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
Administer core IT and business systems including Google Workspace, Rippling, MDM platforms, and other SaaS applications.
Manage user identities, access requests, permissions, and lifecycle processes.
Help maintain endpoint security, patch management, and security tooling, including platforms such as SentinelOne and Vanta.
Support compliance initiatives across frameworks such as SOC 2, ISO 27001, and ITAR by implementing technical controls, maintaining documentation, and collecting audit evidence.
Work across the full lifecycle of an enterprise server rack, from network management and switch configuration to building and deploying physical servers.
Configure, maintain, and troubleshoot AV and conference room tech, including Neat devices and other presentation equipment.
Continuously improve IT systems and processes by identifying opportunities to automate manual work, improve reliability, and enhance the employee experience.

Requirements

3+ years of experience in IT systems administration, endpoint management, or IT support.
Experience supporting macOS, Windows, and Linux environments.
Experience administering enterprise SaaS platforms and endpoint management solutions.
Working knowledge of identity and access management, including SSO, MFA, and user lifecycle management.
Experience troubleshooting hardware, operating systems, networking (firewalls, routers, switches, wireless APs), authentication, and SaaS applications.
Highly organized with strong attention to detail and a proactive, continuous-improvement mindset.
Excellent communication and interpersonal skills, with the ability to support both technical and non-technical employees.

Skills

MDM platforms such as Kandji, Jamf, Iru, or similar tools
Rippling, Vanta, SentinelOne, or similar IT and security platforms
Docker, GitHub, OPNsense, UniFi, or Tailscale
Google Workspace, Slack, Zoom, Neat, and other workplace collaboration tools
Security or compliance programs such as SOC 2, ISO 27001, ITAR, or CMMC
AWS or other cloud infrastructure

Location

Cambridge, MA
San Francisco, CA

Work Type

Full-time

Experience Level

3+ years of experience

Benefits

Competitive cash and equity compensation
Health & wellness stipend
401k
Parental leave
Flexible PTO
Commuter benefits
Company wide events

About the Company

Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry.
Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.

Equal Opportunity

Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.