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About the Role
As a Customer Service Associate, you serve as the friendly face of the brand, greeting customers and ensuring a positive experience while upholding the company's commitment to putting people first.
Responsibilities
- Greet and engage with customers to meet their needs quickly and courteously.
- Prepare food items including breakfast, sandwiches, specialty beverages, and pizzas.
- Maintain cleanliness and organization of the coffee station.
- Operate the cash register and handle payments.
- Activate fuel and gift cards.
- Assist with lottery transactions and ID verification for age-restricted products.
- Ensure store shelves are well-stocked, fresh, and inviting.
- Maintain store safety and cleanliness by following established policies and procedures.
- Perform housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.
Requirements
- Must be at least 16 years old.
- Possess reliable transportation.
Skills
- Strong communication skills.
- Customer service skills.
- Ability to thrive in a fast-paced environment.
- Multitasking capabilities.
- Teamwork.
Work Type
- Flexible schedules
Salary/Compensations
- $16.50 - $20.25 per hour
- $1.50 shift differential for hours worked between 12am - 6am
Benefits
- Medical, dental, and vision insurance
- Mental health benefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with matching
- Education Assistance Program
- Paid parental leave
- Store discounts
- Paid time off
- Wellness programs
About the Company
- Wawa is a brand committed to putting people first, doing the right thing, and making every day brighter.
Equal Opportunity
- Wawa, Inc. is an equal opportunity employer that maintains a work environment free from discrimination.
- Recruitment, hiring, promotion, and evaluation are conducted without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, genetic information, or any other protected characteristic.