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About the Role

The Deployment Technician is responsible for the overnight installation, deployment, maintenance, and support of point-of-sale (POS) systems, registers, and low-voltage cabling infrastructure at Hannaford grocery store locations. This role primarily supports night-shift deployments to minimize disruption to store operations and requires strong technical aptitude, attention to detail, and the ability to work independently or as part of a coordinated deployment team. The technician ensures all systems are installed, tested, and operational by store opening.

Responsibilities

Install, replace, and upgrade POS systems, registers, scanners, pin pads, receipt printers, and related peripherals.
Perform equipment swaps, refreshes, and decommissioning per deployment standards.
Test POS hardware and connectivity to ensure full functionality prior to store opening.
Coordinate with remote IT teams for system validation and troubleshooting.
Install, terminate, test, and label low-voltage cabling including Cat5e/Cat6 and related components.
Run cable lines above ceilings, through walls, and within cable pathways while adhering to site and safety standards.
Install jacks, patch panels, faceplates, and racks as required.
Perform basic troubleshooting of network and connectivity issues.
Follow detailed deployment plans, scope of work, and site-specific documentation.
Communicate effectively with project managers, lead technicians, and store management.
Document completed work, test results, and any issues encountered during deployment.
Maintain accurate inventory and handle company-issued tools and equipment responsibly.
Ensure all work meets company standards, manufacturer specifications, and industry best practices.
Adhere to all safety requirements, including ladder use and working above ceilings.
Maintain a clean and organized work area during and after deployment.

Requirements

2+ years of experience installing or supporting POS systems, retail technology, or low-voltage cabling.
Working knowledge of POS hardware, registers, and peripheral devices.
Experience pulling and terminating structured cabling (Cat5e/Cat6).
Ability to read and follow deployment documentation and floor plans.
Strong troubleshooting and problem-solving skills.
Comfortable working overnight shifts in active retail environments.
Ability to lift and carry up to 50 lbs.
Ability to climb ladders, work above ceilings, and stand for extended periods.
Ability to travel regionally and stay overnight as required.

Skills

POS systems
Low-voltage cabling
Cat5e/Cat6
Troubleshooting
Network connectivity

Location

NY area

Work Type

Full-time
Night shift
Regional travel
Overnight travel

Experience Level

2+ years

Education Level

Low-voltage or telecommunications certifications (BICSI, ETA, or equivalent)

About the Company

Connectivity Point is currently seeking a full-time Deployment Technician to support our NY area of operations.

Equal Opportunity

The company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.