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About the Role

An Ambulance Care Assistant (ACA) supports patients of all ages on their journeys to and from medical facilities, making a real difference in their day. This role involves driving patients, assisting with manual handling, and ensuring patient comfort and safety during transportation.

Responsibilities

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy

Requirements

• Hold a full UK manual driving licence
• Have a good degree of physical fitness for manual handling
• Able to work flexible shifts between 05:00am and 00:00, Monday to Sunday (with notice)
• Committed to patient care
• An effective communicator and empathetic with others in what can often be emotional circumstances.
• Physically fit for patient handling and moving.
• Can pass an Enhanced DBS check (company funded).
• Have a natural flair for team working and collaboration

Skills

• Communication
• Empathy
• Manual Handling
• Teamwork

Location

• Homerton

Work Type

• Full Time
• 4 days a week
• 10hr shifts
• 40 hours per week
• Shifts between 05:00am - 00:00am

Benefits

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

About the Company

• EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions.
• We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
• EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.