About the Role
Questrade Financial Group (QFG) is seeking a Product Marketing Manager, Internal Acquisition to shape how trading platforms, investment tools, and wealth-building products are brought to market for Canadian investors. This role is for a strategically minded, customer-obsessed PMM passionate about making investing accessible, who will own positioning and messaging, influence the product roadmap, and lead go-to-market strategies.
Responsibilities
- Serve as the voice of the customer to inform product roadmap and prioritization for brokerage products.
- Collaborate with Product Management, Design, and Engineering to align product strategy with market opportunities, competitive dynamics, and customer needs.
- Develop and own end-to-end go-to-market strategies for new trading features, platform enhancements, and investment product launches.
- Validate that launches are grounded in customer research and tied to measurable business outcomes including adoption, engagement, and revenue growth.
- Create differentiated positioning and messaging frameworks that articulate product value across the customer journey.
- Translate complex financial products and trading capabilities into clear, benefit-focused messaging.
- Lead research initiatives including customer interviews, surveys, usability testing, and competitive analysis.
- Translate insights into actionable recommendations for product strategy, messaging refinement, and market positioning.
- Partner with Product, Growth Marketing, Brand, Sales, Customer Experience, Compliance and other teams to create cohesive customer experiences.
- Act as the central hub connecting customer insights, product capabilities, and marketing execution.
- Collaborate with Lifecycle Marketing to develop customer journey strategies that drive activation, engagement, and retention.
- Provide product insights and messaging frameworks that inform onboarding experiences, feature adoption campaigns, and customer education programs.
- Define success metrics for product launches and marketing initiatives.
- Partner with Analytics team to track adoption, engagement, and customer feedback, using data to continuously optimize positioning, messaging, and go-to-market approaches.
Requirements
- 5+ years of product marketing experience, preferably in fintech, financial services, or consumer technology.
- Proven track record of launching products that drive adoption and deliver measurable business outcomes.
- Strategic thinker who can translate complex financial products into compelling customer narratives.
- Deeply customer-centric, engaging with customers regularly and translating insights into positioning that resonates across segments.
- Takes pride in being the voice of the customer, advocating for user needs in product and strategy discussions.
- Exceptional project management skills and ability to lead cross-functional initiatives with multiple stakeholders to hit ambitious deadlines.
- Metrics-driven, defining KPIs, creating measurement frameworks, and using data to inform decisions and demonstrate impact.
- Excels in fast-paced environments, has a bias for action, and demonstrates strong ownership of outcomes.
- Strong written and verbal communication skills with ability to influence senior stakeholders.
Skills
- Product Marketing
- Fintech
- Financial Services
- Consumer Technology
- Go-to-Market Strategy
- Positioning and Messaging
- Customer Research
- Competitive Analysis
- Project Management
- Data Analysis
- Communication
- Stakeholder Influence
Location
- Canada
Work Type
- Hybrid
- Full-Time Permanent
Experience Level
- 5+ years
Salary/Compensations
- $120,000 - $140,000
Benefits
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days
- Competitive compensation and benefits packages
- Competitive incentive (bonus) program
About the Company
- Questrade Financial Group (QFG) provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more through its companies: Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti.
- QFG uses cutting-edge technology to help Canadians become much more financially successful and secure.
- At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services.
- We are committed to fostering a diverse, inclusive and accessible work environment where individuals are treated with dignity and respect.
- Our team reflects the diversity of the communities we serve and operate in.
- Having a diverse team helps us push boundaries to bring the future of fintech into existence.
Equal Opportunity
- Questrade Financial Group of companies is committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect.
- If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
