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About the Role

As a Tim Hortons Team Member, you will be responsible for preparing, presenting, and serving meals and drinks, ensuring food quality and overall presentation. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation.

Responsibilities

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Requirements

• Flexible availability is required, including weekdays and weekends.
• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Ability to cross-train and assist in other outlets to support business operations.

Skills

• Exceptional hospitality
• Friendly attitude
• Attentive behavior
• Strong product knowledge
• Food safety standards
• Time management
• Guest service

About the Company

• Canadian work experience is not a requirement for this role.
• Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.