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About the Role

Responsible for the vision, strategy and stewardship of our products, the Product team is key to the success of Disguise. As Product Manager you will be passionate about live entertainment and immersive experiences, and harness that energy to continuously drive innovation to move our products and platform forward. We strive to ensure our customers and users are able to deliver jaw-dropping experiences each and every time they work with Disguise. You will be at the heart of Disguise’s product evolution, driving a strong product culture centered around the importance of continuous and rapid testing and learning; understanding that we need to make mistakes in order to learn, but that we need to make them quickly and mitigate the risks. You appreciate that great products are the result of true collaboration, with cross-functional working at the heart of what you do.

Responsibilities

• Deeply understand our users, how they work with Disguise products, the challenges they face, and the outcomes they are striving for.
• Combine business priorities and strategic direction with product strengths, weaknesses, product market fit and define areas of opportunity.
• Work closely with Engineering and Design to steer product development through defining, testing and iterating on new ideas.
• Collaborate with Marketing on go-to-market strategy, equipping them with knowledge and context for compelling campaigns.
• Ensure other business areas like Customer Success, Sales and Operations are set up for success for all product-related matters.
• Evangelise Disguise products internally and externally through product briefings, roadmap updates, and pre-sales discussions.
• Harness existing telemetry and data to inform decisions and improve data capabilities with data engineers.
• Drive product thinking and champion a product-led culture centered around strategy, outcomes, and value.

Requirements

• Experience within Product Management with a complex hardware and software product, in the live events, broadcast or an adjacent sector for 5+ years
• 4+ years experience as a user or customer of Disguise with an interest in Product, evidence of required skills, and willingness to learn on the job.

Skills

• Technical fluency in media related technologies to have credible conversations with engineers, customers and users.
• Experience working with technical and/or creative teams defining, testing and iterating on new ideas.
• Customer and user focused, heavily insight-driven combined with experience exercising judgement to make the right product led decisions/recommendations.
• Ability to embrace ambiguity and use ingenious methods to seek information and make recommendations with incomplete data.
• Curious, proactive, and passionate in seeking what might not immediately be apparent.
• Coherent storytelling abilities - crafting and delivering presentations, adjusting content across different mediums to the audience.
• Attention to detail, and knowing when this matters most.
• Team player who can collaborate with a wide variety of roles and personas, while also being a reliable, autonomous individual contributor.
• Dynamic: able to pivot quickly with an abundance of energy and resilience.
• No Ego: approachable, authentic and humble.

Location

• London, UK

Work Type

• Full Time
• Hybrid working between home and our offices (dependent on role and location)

Experience Level

• 5+ years
• 4+ years

Benefits

• Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
• Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes
• Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
• Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
• Training, coaching & mentoring

About the Company

• Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
• We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches.
• Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.

Equal Opportunity

• Don’t Disguise your differences.
• Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.