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About the Role

The Assistant Building Manager functions as the front line for MAPP, assisting in all aspects of service delivery and supporting the Building Manager. This role is responsible for the Front of House function that gives the building personality and puts life and soul into everyday occupation for our guests. The right candidate will ensure the highest standards of management, maintenance, and service are maintained, with a focus on the management of hard/soft services, contractors, and occupier engagement.

Responsibilities

Assist in all aspects of service delivery.
Support the Building Manager.
Manage the Front of House function.
Ensure the highest standards of management, maintenance, and service.
Manage hard/soft services.
Manage contractors.
Manage occupier engagement.

Requirements

All applicants must have the legal right to work in the UK by the start date of employment.
Experience of working in a similar role for 2 years.
Ideally experience of Riskwise, Proactis, Occupier portal.
IOSH Essential.

Skills

IOSH
Excellent communication, in person, on the phone and in email
Time management & Excellent organisational skills
Customer service orientated
Committed and focussed
Strong interpersonal skills, capable of communicating at various levels
Able to use own initiative
Effective PC skills, including working knowledge of Microsoft and Google packages
Pro-active, flexible attitude to changes in the company, IT systems and the role
Exhibition of MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
Self Management including showing initiative, being proactive and meeting deadlines
Embracing Change including Technology
Engaging with the Big Picture
Great service delivery including working in partnership with internal and external individuals and good written and verbal communication
Achieving results and prioritising workloads
Innovative Solutions and Problem Solving
Developing Self and Others and willing to Learn

Location

Gresham St Pauls (Site)

Work Type

Full Time
9am - 5.30pm Monday - Friday

Experience Level

2 years experience in a similar role

Education Level

IOSH

Salary/Compensations

£40,000 - £42,000 per annum

About the Company

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
We believe property management can be a force for good, focusing on making buildings work for people and the planet.
We were the first national real estate consultancy in the UK to become a B Corp.
Our business is held on behalf of our people by an Employee Ownership Trust, with no external shareholders.
Our engagement scores are consistently high, with an engagement score of 83% in 2025 and 92% of people recommending MAPP as a great place to work.

Equal Opportunity

MAPP is an equal opportunities employer.
We want the real estate industry to be a career path where people feel both welcome and wanted.
Creating an environment where everyone feels able to be themselves is essential, as diverse perspectives, lived experience and ways of thinking make us stronger.