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About the Role
Join Co-op as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store. You'll work as part of a friendly team in a fast-moving store, helping deliver essential services to your community every day. You'll help keep shelves stocked, support sales, and be a familiar face in the community.
Responsibilities
- Support the day-to-day running of the store by delivering friendly and thoughtful service.
- Help put things right when needed.
- Work with your team to keep the store running smoothly.
- Work hands-on on the shop floor and tills, and in our in-store bakery.
- Contribute to daily operations to create a great shopping experience.
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
- Ensure the store is safe and legal by keeping shelves stocked and making sure prices, dates, and temperatures are correct.
- Promote Co-op Membership.
- Support your local community.
Requirements
- Must be aged 18 or over.
- A genuine passion for helping people and delivering great customer service.
- The ability to work flexibly across a number of shifts and as part of a team.
- An interest in retail and working in a busy store environment.
- Application involves completing two online assessments taking 15-20 minutes.
Skills
- Customer service
- Teamwork
- Retail operations
- Stock management
- Sales promotion
Location
- Banbury Park Billet Road, Walthamstow, E17 5DT
Work Type
- Permanent
- Part-time
- Full training provided
Experience Level
- Experience not essential
Salary/Compensations
- £14.29 per hour including London allowance
Benefits
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- Pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- 24/7 access to GP appointments
- Colleague support programme
- Cycle-to-work scheme
- Market-leading policies to help you through life's big moments
About the Company
- Co-op is owned by its members.
- It is an organisation that puts people and communities first.
- It is powered by purpose.
Equal Opportunity
- We’re building diverse and inclusive teams that reflect the communities we serve.
- We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
- We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
- If you need any adjustments during the recruitment process, we’ll support you.