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About the Role
As part of the Enterprise Digital Center of Excellence (CoE), you will support the development of world-class digital products, capabilities, and marketing programs that serve our global markets and help drive business growth. You will play a key role in supporting the operationalization and advancement of American Express’s enterprise-wide strategy for the next generation of Search. You will help execute and scale initiatives that enhance discoverability, performance, and customer engagement across AI-driven, agentic, and traditional search ecosystems. This role is ideal for someone who is highly analytical, execution-focused, and eager to work at the intersection of AI, search, and digital experience. The Analyst, Enterprise Agentic Search, plays an important role in enabling the execution of American Express’s next-generation Search strategy. By supporting program delivery, generating insights, and helping scale best practices, this role helps ensure that teams across the organization are equipped to succeed in an AI-first discovery landscape.
Responsibilities
- Support the development of digital products, capabilities, and marketing programs.
- Support the operationalization and advancement of enterprise-wide Search strategy.
- Execute and scale initiatives to enhance discoverability, performance, and customer engagement.
- Support program delivery, generate insights, and help scale best practices.
Requirements
- Highly analytical
- Execution-focused
- Eager to work at the intersection of AI, search, and digital experience
Skills
- AI
- Search
- Digital experience
Experience Level
- Analyst
Benefits
- Comprehensive support for holistic well-being
- Opportunities to learn new skills
- Opportunities to develop as a leader
- Opportunities to grow your career
About the Company
- Culture built on a 175-year history of innovation, shared values, and Leadership Behaviors.
- Unwavering commitment to back customers, communities, and colleagues.
- Delivers differentiated products and world-class customer service.
- Operates with a strong risk mindset, upholding brand promise of trust, security, and service.