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About the Role
The Senior Workstation Engineer provides insight and recommendations for long-term IT infrastructure planning, engineering, and architecture. This role serves as the technical lead with expert proficiency in workstation infrastructure and systems, and supports Software Asset Management (SAM) activities.
Responsibilities
- Provide insight and recommendations to inform long-term IT infrastructure planning, engineering, and architecture across multiple systems.
- Provide on-site support of colleague technical needs and 2nd and 3rd level technical support.
- Work closely with technical teams in the translation of business requirements and functional specifications into technical requirements.
- Build solutions that support the technical direction of infrastructure solutions within various computing environments.
- Perform systems integration testing (SIT), component integration testing (CIT), and user acceptance testing (UAT) for assigned systems.
- Consult End-User Services leadership providing input to capital and expense budgets for workstation technologies.
- Mentor junior team members providing technical and procedural guidance.
- Consult with the Tech Ops Center and other IT teams monitoring incident trends and escalating reoccurring issues.
- Support Software Asset Management duties for workstation and end-user software.
Requirements
- Bachelor's Degree or equivalent experience preferred.
- Typically 8+ years of Workstation engineering, endpoint management, Windows/Mac administration, infrastructure support, and related enterprise technology experience.
- Experience with software lifecycle, software packaging/deployment, SAM/ITAM, license management, or software governance preferred.
Skills
- Excellent verbal, written communication, customer service and analytical skills
- Expert PC hardware troubleshooting skills
- Expert Apple Mac and Windows OS management
- Advanced Azure Virtual Desktop administration and support skills
- Advanced Microsoft Office 365 and other standard software skills
- Expert Active Directory, Azure, Intune and JAMF device management skills
- Advanced networking technologies skills understanding DHCP, DNS, VLANs, TCP/IP protocols, and troubleshooting skills
- Expert programming or scripting skills
- Proficiency in configuring and managing network devices such as routers, switches and WAPs
- Advanced network protocol decode utilizing latest network analyzer tools
- Audio visual conferencing systems design and administration
- Crestron controls or similar programming experience
- Microsoft Teams on Surface Hub or equivalent device integration experience
- Microsoft Teams Room administration
- Cisco Webex and room system administration
- Software Asset Management lifecycle, including planning, procurement, deployment, maintenance, retirement, and governance controls
- Software license management, entitlement tracking, allocation, renewal, true-up, reconciliation, and audit readiness
- Software usage analysis, license reclamation, cost optimization, and reporting for leadership decision-making
- SAM/ITAM tools, CMDB data quality, procurement systems, endpoint management data, and software request/approval workflows
Location
- New York, NY
- Remote
Work Type
- Remote
- In-office
Experience Level
- Senior
- 8+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $83,900.00 - $141,625.00
Benefits
- Medical, dental, and vision plans
- Life and disability insurance
- 401(K) savings plan
- Employee stock purchase plan
- Eleven (11) Company observed holidays
- PTO
- Comprehensive leave program
About the Company
- TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs).
- We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses.
- Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
- TriNet has a nationwide presence and an experienced executive team.
- Our stock is publicly traded on the NYSE under the ticker symbol TNET.
- If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Equal Opportunity
- Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.