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About the Role

The Digital & Technology Solutions (DTS) group is seeking a senior Automation Technical Lead to own, scale, and operate EDC’s enterprise automation platform, with a strong emphasis on UiPath platform infrastructure and production operations within a regulated financial services environment. This role is a platform ownership and technical leadership role, not limited to bot development. You will be responsible for platform architecture, infrastructure, governance, security, and production reliability, while guiding senior developers and principals across delivery teams.

Responsibilities

Own and operate UiPath Cloud Orchestrator, and other Automation platforms as needed, as an enterprise platform, including environment design (DEV / TEST / PROD), folder-based governance, RBAC, and controlled promotion.
Design, provision, and maintain unattended bot execution infrastructure, working closely with Cloud and Microsoft teams to support Azure Virtual Desktop (AVD) and/or Cloud PCs, machine pools, capacity planning, and scheduling strategies, and patch management, golden images, and execution hardening.
Manage UiPath platform upgrades, patching, feature adoption, and release planning to minimize production risk.
Define and enforce platform standards on all automation platforms (folders, naming, assets, queues, triggers, logging).
Design and manage bot/service identities, ensuring least‑privilege access and proper segregation of duties.
Integrate automations with enterprise Active Directory / Entra ID and secrets management solutions (e.g., CyberArk).
Ensure automation platform implementations meet security, audit, and regulatory requirements.
Define and govern UiPath development standards, including REFramework usage and customization, queue-based transaction processing, business vs system exception handling, and idempotent design and safe reprocessing patterns.
Build and maintain reusable libraries, components, and templates to accelerate delivery and reduce technical debt.
Perform technical design and code reviews, acting as a trusted authority for senior developers and principals.
Own automation production reliability, monitoring, and operational health.
Define and track operational KPIs (success rates, queue health, utilization, MTTR).
Lead technical incident response, root cause analysis, and preventive remediation.
Coordinate Change Requests (CRs), risk assessments, approvals, and production deployments with Release and Service teams.
Monitor vendor roadmaps and release notes to anticipate platform impacts.
Design and govern integrations between UiPath and other platforms, including ServiceNow CSM & Automation Center, API‑based integrations (including APIM where applicable), data platforms and analytics solutions, and Power Platform and other automation technologies.
Ensure automations align with EDC’s enterprise architecture and digital strategy.
Lead adoption of AI capabilities within UiPath and other automation platforms (e.g., Document Understanding, AI Center, Autopilot, agentic automation).
Understand and govern AI unit consumption, cost controls, and usage guardrails.
Ensure responsible use of AI with appropriate human‑in‑the‑loop controls in regulated processes.
Act as the goto UiPath and other automation platforms technical authority, trusted by senior engineers and principals.
Lead and contribute to Communities of Practice (CoP) and technical forums.
Coach and mentor developers and citizen developers through standards, templates, and guardrails.
Communicate complex technical risks, trade‑offs, and platform decisions clearly to senior stakeholders.

Requirements

Minimum 7 years of experience in enterprise automation, with hands‑on UiPath platform experience.
Demonstrated ownership of UiPath Orchestrator administration, not just bot development.
Experience setting up and operating unattended bots.
Experience setting up and operating bot execution infrastructure (AVD / Cloud PCs or similar).
Experience setting up and operating bot/service accounts and credential vault integrations (e.g., CyberArk/Idira).
Strong experience with REFramework and scalable automation patterns.
Proven experience operating automations in production within regulated environments.
Strong hands‑on experience with Azure DevOps, CI/CD pipelines, and Git.
Proven ability to lead senior engineers and deliver enterprise‑grade automation platforms.
Experience in financial services, insurance, banking, or government‑regulated environments.
Experience with ServiceNow CSM / Automation Center and Power Platforms.
Experience integrating automation with APIs, APIM, and enterprise data platforms.
Experience governing AI enabled automation in production environments.
Strong communication skills and comfort presenting to senior technical and business audiences.
Bilingual in both official languages (English and French).
Must be able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents).
Must meet the requisite government security screening requirements.

Skills

UiPath
UiPath Cloud Orchestrator
ServiceNow CSM & Automation Center
Power Platform
Azure AI
Azure Virtual Desktop (AVD)
Cloud PCs
Active Directory / Entra ID
CyberArk
REFramework
Azure DevOps
CI/CD pipelines
Git
APIM
Document Understanding
AI Center
Autopilot
Agentic automation

Location

Ottawa
Toronto
Montreal
Vancouver

Work Type

Hybrid

Experience Level

Senior
7 years of experience

Education Level

Post-secondary degree in Computer Science, Engineering, or a related field

Salary/Compensations

Salaries typically range from $96,557 to $128,743 annually, plus a performance-based incentive.

Benefits

Competitive compensation & benefits package
Work-life balance
Opportunity to help make Canada and the world better through trade
Hybrid work options
3 to 4 weeks paid vacation
Corporate closure period
Summer early Friday’s
No meeting Fridays
Continuous learning opportunities, including training programs, workshops and language training
Diverse and inclusive workplace
Wellness initiatives, mental health support, and fitness programs
Community engagement opportunities
Relocation assistance

About the Company

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences.
Digital & Technology Solutions has set out to achieve the following objectives for EDC: Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation. Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization. Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade. Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

Equal Opportunity

EDC is committed to Fair Employment Practices.
We are committed to fostering employment equity and building a diverse workforce.
We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities.
At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.