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About the Role

A Youth Care Worker (YCW) is responsible for providing care and services to youth, typically ranging from ages 16-22 living in a 24-hour licensed residential facility. A YCW helps maintain safety and compliance of the residential facility. A YCW monitors, supervises, transports, and helps meet basic needs of youth in a way that positively supports their development as well as their individual goals.

Responsibilities

• Supervises clients and the facility by overseeing their care and safety through the core values and mission of the organization.
• Ensures client safety and engagement services by consistently interacting with clients using LifeWorks’ client-focused and strengths-based approaches.
• Supports day-to-day activities of youth and relates to clients as they move toward their individual goals.
• Assists clients with day-to-day needs including assistance with case management, school activities, job search activities, transportation, cleaning activities, meal preparation, and administration of daily medications.
• Coordinates and helps with transportation for clients to a variety of outings, including staff-led community-based activities, client appointments, job interviews, emergency room visits, etc.
• Engages in conversations with youth regarding topics such as race, identity proclamation and exploration, substance use, mental health, healthy boundaries and habits, and self-sufficiency while maintaining professional boundaries and client confidentiality.
• Provides youth with positive coping methods while supporting the healing from trauma through a healing centered approach.
• Manages emotions and performs in high pressure and/or crisis with calm, care, and unconditional positive regard for youth.
• Manages emotional, physical, and verbally escalated situations by applying approved behavior modification techniques to de-escalate youth back to normalcy, as well as physical restraints utilizing “Handle with Care” techniques when necessary.
• Follows DFPS Minimum Standards for incident reporting, implementation of safety plans action plans in coordination with team members, including case managers.
• Distributes, documents, and observes clients in receiving prescribed medications, including having a basic understanding of psychotropic medications.
• Coordinates and completes Intake and discharge of client services, including consent for services and risk assessment for supervision guidelines.
• Completes Initial Orientation, including explanation of services, client rights and responsibilities, policies and guidelines.
• Follows health and safety guidelines per DFPS minimum standards and LifeWorks safety planning.
• Ensures program compliance by completing regular perimeter walks, room checks, facility/room searches, and ongoing visual checks of facility.
• Documents and maintains daily written records of client whereabouts and incidents and communicates information with team members.
• Documents and maintains written records of client behavior, client progress, activity engagement, school attendance, medications and incidents through daily notes, logs and incident reports.
• Communicates effectively with team members and client support team.
• Conducts drills in accordance with Emergency Preparedness and Response Planning.
• Maintains cleanliness within licensing standards including cleaning in common areas, offices and kitchen.
• Engages and completes all required trainings, meetings and professional development plans, including monthly supervision with supervisor.
• Performs other duties as assigned by supervisor and Director.

Requirements

• Requires a high school diploma, GED or equivalent.
• Requires 1+ year of related experience.
• Equivalent combination of education and experience.
• Proficient in MS Office including Word, Excel, and Outlook.
• May be required to possess or be able to obtain a valid Texas driver's license within 30 days.
• Complete 40 hours of program training within the first six months of employment and ongoing 20 hours annually.
• Standard First-Aid and CPR Certification as required by individual program.

Skills

• Client Focus
• Collaborates and Adapts
• Honors Differences
• Nimble Learning
• Builds Trust
• Action Oriented

Location

• Austin, TX

Work Type

• full time

Experience Level

• 1+ year of related experience

Education Level

• High school diploma, GED or equivalent

Salary/Compensations

• $22/hr.

Benefits

• 24 PTO days per year (accrued)
• 11 paid holidays
• Premium-free employee medical plan with $100 per month HSA contribution
• Affordable employee or family medical, dental, and vision options
• Retirement savings plan with 50% match on the first 6% of contributions

About the Company

• With more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, LifeWorks is committed to solving youth homelessness through housing, mental health, education, and workforce services.
• Our vision is a Central Texas where every young person has a place to call home, a sense of belonging, and the support to pursue a life they love.
• We provide a full range of support services for vulnerable youth, ensuring that every young person has access to a safe home, the chance to heal, and opportunities to learn and work.
• Through innovative problem-solving, shared accountability, and evidence-based solutions, we are relentless in achieving real, sustainable, and measurable results for the clients we serve.
• A career at LifeWorks offers opportunities to grow professionally while making an immediate, lasting impact on the lives of youth and families in our community.
• Join us in building a future where every young person has the stability and support to thrive.