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About the Role
The Residential Shift Supervisor is responsible for supervising the direct care team on an assigned shift and ensuring consistent implementation of trauma-informed, youth-centered programming. This position plays a key role in managing daily cottage routines, supporting behavioral and crisis interventions, coaching staff, and maintaining documentation.
Responsibilities
- Provide on-site leadership and supervision to Youth Development Counselors (YDCs) during assigned shifts.
- Coordinate shift tasks, staff assignments, and scheduling adjustments.
- Facilitate daily communication through shift change meetings, huddles, and documentation reviews.
- Monitor cottage environments for cleanliness, safety, and therapeutic structure.
- Respond to and lead de-escalation efforts during behavioral incidents and crises.
- Review cottage logs, incident reports, and individual youth plans for accuracy and completion.
- Provide real-time coaching and support to direct care staff.
- Participate in interdisciplinary treatment team meetings.
- Coordinate with the Residential Manager on performance issues, staffing requirements, or incidents.
- Model the core values of the program.
- Support with hiring, disciplinary actions and termination of residential staff.
Requirements
- Minimum of 2 years’ experience in youth residential care, behavioral health, or child welfare setting.
- Demonstrated understanding of trauma-informed care, behavioral support, and youth development principles.
- Knowledge of OCFS regulations and documentation standards preferred.
- Strong communication, supervision, and crisis response skills.
Skills
- Shift coordination
- Staff supervision
- Trauma-informed youth engagement
- Crisis response
- Behavioral support
- Documentation
- Regulatory adherence
- Team leadership
- Staff coaching
- Communication
- Program consistency
Location
- Wading River
Work Type
- Full-time
- In-person
Experience Level
- 2 years experience
Education Level
- Associate’s degree or higher preferred
About the Company
- Little Flower Children and Family Services of New York is a human services nonprofit supporting the well-being of children, youth, families, and individuals across New York City and Long Island since 1929.
- Our staff of more than 500 builds well-being by providing prevention services, foster care, residential treatment care, adoption services, programs and services for individuals with developmental disabilities, and medical and mental health services.
Equal Opportunity
- Little Flower Children and Family Services of New York provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected group status.