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About the Role

Accountable for performing payroll processing services for employees and pensioners, ensuring accuracy, integrity, and confidentiality of data. This role involves strong data validation and auditing procedures, maintaining and producing remittances/reports, and supporting the day-to-day operations of the Payroll Operations team.

Responsibilities

• Inputting, updating, and maintaining various computer systems for payroll processing.
• Ensuring payroll processing activities comply with procedures, collective agreements, HR policies, and internal controls.
• Maintaining and producing remittances/reports and distributing information.
• Supporting the day-to-day operations of the Payroll Operations team.
• Handling administrative information and performing complex analysis on Payroll.
• Reviewing and approving employee data processes and transactions.
• Supporting Payroll Leader and Supervisors to ensure efficiencies and provide staff support.
• Escalating items to the Supervisor, Manager, and additional parties as required.
• Supporting Payroll Leader with day-to-day operations for the payroll function.
• Providing additional Payroll processing support during high volume periods.
• Managing the overpayment process, conducting analysis and providing solutions.
• Developing and preparing reports to assist the Payroll Leader with monitoring team performance.
• Developing and preparing reports to assist the business with making strategic decisions.
• Acting as a payroll subject matter expert and a key point of contact for Payroll related escalations.
• Supporting the development/presentation of training programs related to Payroll processing.
• Providing feedback and recommendations on potential impacts of Payroll changes.
• Coordinating Payroll reconciliation and audit efforts led by Finance.
• Assisting with special payroll related projects focused on streamlining processes/operations and implementing new Payroll solutions/services.
• Supporting and participating in complex projects with multiple work streams and multiple stakeholders.
• Monitoring and tracking KPIs using a dashboard or similar tool.
• Preparing internal and external reporting to meet regulatory and management reporting requirements.
• Managing all Payroll-related SOPs and documentation, ensuring they are kept up to date.
• Advocating for and participating in continuous improvement, identifying possible trends, risks, and business improvements.
• Performing Other Duties as Required.

Requirements

• Requires a knowledge of accounting and payroll principles and business mathematics related to cost reporting and budget preparation.
• Requires a knowledge of computer operation and data processing to utilize system and computer application programs.
• Requires good oral and writing skills to effectively communicate with internal and external contacts and prepare reports.
• Requires considerable knowledge and experience in payroll and accounting principles.
• Requires experience with SAP systems or Success Factors Employee Central.
• Requires experience in Service Now.
• Requires excellent communication skills in English to effectively communicate with staff, internal and external parties, prepare reports and interpret the intent of Collective Agreements and company policies.
• Excellent time management skills within an environment with competing priorities and deadlines.
• Provide advice and guidance on general and specific enquiries from employees and supervisors regarding pay related matters.
• Demonstrated experience with use of Word and Excel.

Skills

• Payroll processing
• Data validation
• Auditing procedures
• Remittance and report production
• Team collaboration
• Administrative information handling
• Complex Payroll analysis
• Pay analysis
• OVP analysis
• Employee data process review
• Transaction approval
• Process efficiency
• Transaction processing support
• Escalation management
• Overpayment management
• Report development
• Performance monitoring
• Strategic decision support
• Subject matter expertise
• Training program support
• Process improvement recommendations
• Payroll reconciliation
• Audit coordination
• Special project support
• Process streamlining
• New solution implementation
• KPI monitoring
• Dashboard utilization
• Regulatory reporting
• Management reporting
• Process optimization
• Cost efficiency identification
• SOP management
• Documentation management
• Continuous improvement advocacy
• Trend identification
• Risk identification
• Business improvement identification
• Word
• Excel

Location

• Toronto

Work Type

• Regular
• Hybrid

Experience Level

• Up to six years in demonstrated field is necessary to gain this experience

Education Level

• Payroll Compliance Practitioner (PCP) designation
• Four years University

Salary/Compensations

• $4,102.00 - $5,508.40 / Bi-weekly

Benefits

• Extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability

About the Company

• Hydro One is the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers.
• Has a long history in the industry with roots dating back over 110 years to 1906.
• Focused on providing exceptional customer service and building safe communities.
• Recognized by Forbes in its list of Canada’s Best Employers for 2026.
• Employer of the year 2026.

Equal Opportunity

• We welcome applications from all qualified candidates.
• Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.