About the Role
The Beauty Advisor is responsible for providing an exceptional experience for all guests by engaging them to determine individual needs, conducting cashier tasks, maintaining store cleanliness, and supporting the leadership team through a focus on performance, people, and process.
Responsibilities
- Contribute to meeting or exceeding store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
- Provide exceptional guest service by greeting and engaging guests, personalizing service, and recommending products and services.
- Handle customer service, sales, refunds, exchanges, and assist with online orders.
- Perform makeup applications, skincare analysis, and product demonstrations.
- Book appointments and support in-store events.
- Stay informed about new and existing products and services.
- Maintain prompt, regular attendance.
- Contribute to an inclusive environment for teammates and guests.
- Promote the guest loyalty program and mobile app.
- Collaborate with managers and associates to grow the business.
- Participate in ongoing training and professional development.
- Ensure compliance with company policies, procedures, and standards.
- Adhere to the company dress code.
- Replenish, sign, and face merchandise in assigned work areas.
- Maintain store cleanliness across all areas including salesfloor, restrooms, and backroom.
- Complete merchandise resets, planograms, marketing displays, and inventory procedures.
- Process and unload shipments using company technology.
- Protect company assets by following loss prevention best practices.
- Execute operational tasks as directed.
Requirements
- Ability to work a flexible schedule including days, evenings, weekends, and holidays.
- Continuous mobility throughout the store during shift.
- Frequent standing, bending, pulling, pushing, reaching, and twisting.
- Ability to lift, carry, and move up to 25 lbs.
- Continuous coordination and manipulation of objects.
Skills
- Passion for guest service
- Selling competency
- Proficiency with Point of Sale systems
- Proficiency with Apple devices
- Customer relationship building
- Troubleshooting
- Independent work
- Teamwork
Experience Level
- 1 year of relevant work experience or equivalent combination of education and experience preferred
Education Level
- High school diploma preferred
About the Company
- Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer.
- Premier beauty destination for cosmetics, fragrance, skin care, hair care, and salon services.
- Offers more than 25,000 products from approximately 500 beauty brands.
- Features full-service salons in every store.
Equal Opportunity
- We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.
