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About the Role

We are seeking a Senior Product Manager to lead the identity and entitlement platform, defining how members, roles, and access are structured across Gen's consumer brands. This foundational role involves building the architecture that enables multiple product teams to leverage a shared system, working at the intersection of engineering, architecture, and brand product teams to create a simple, secure, and durable system.

Responsibilities

Own the requirements for the shared identity and entitlement model, including definition and scalability of members, roles, and access.
Make platform decisions that influence future development, considering the difficulty of unwinding early choices.
Build and maintain a roadmap balancing technical feasibility, cross-team demand, and long-term extensibility.
Serve as the liaison between engineering and multiple product teams, managing diverse priorities and contexts.
Facilitate cross-team alignment, determine escalation paths, and drive decisions without direct authority.
Write Product Requirement Documents (PRDs) that enable engineering teams to build independently.
Resolve open architectural decisions to ensure timely progress.
Clearly communicate platform strategy and tradeoffs to both technical and non-technical audiences, including senior leadership.
Produce concise written specifications, strategy memos, and executive updates.

Requirements

5–8+ years of product management experience, with significant experience owning platform or infrastructure products (e.g., identity, entitlements, licensing, access management). Consumer feature work alone is not sufficient.
Strong technical fluency, including the ability to read API contracts and data models, and reason about long-term platform decisions.
Proven ability to drive cross-functional alignment across teams without direct control.
Exceptional written and verbal communication skills, with the ability to write clearly for technical and non-technical audiences and present confidently to senior stakeholders.
Experience building a platform capability adopted by multiple product teams or business units.
Background specifically in identity, access management, or entitlement/licensing systems.
Experience operating in a multi-brand or multi-business-unit company, navigating competing priorities.

Skills

Product Management
Platform Ownership
Identity and Entitlement Management
Roadmap Development
Cross-Functional Execution
Requirements Specification
Technical Fluency
API Contracts
Data Models
Stakeholder Alignment
Written Communication
Verbal Communication
System Thinking

Location

Remote

Work Type

Full-time

Experience Level

Senior

Benefits

Flexible working options
Time off
Competitive pay
Benefits programs
Well-being programs

About the Company

Gen Digital is a global company focused on Digital Freedom, with brands like Norton, Avast, LifeLock, and MoneyLion.
The company's heritage is in financial empowerment and cyber safety, now providing cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users in over 150 countries.
Gen values a collective passion for protecting consumers and helping them manage their digital and financial lives.
The company seeks high-impact talent who leverage AI as a teammate.
Gen offers flexibility, tools, and support for career growth.
Gen is described as scrappy and relentlessly customer-driven, fostering healthy debate, experimentation, and continuous learning.
The company values diverse experiences, identities, and ideas, promoting a supportive environment where differences are seen as a competitive advantage.