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About the Role

The People Service Consultant will support the development and delivery of Human Resources best practices within the division, working with internal staff to enhance Divisional performance and implement projects for succession planning, talent development, and employee engagement.

Responsibilities

• Develops and implements execution plans associated with the section/division strategic plan.
• Provides human resource related support and strategic advice in areas such as recruitment, return to work, complement management, employee relations, organizational design, employee engagement, and attendance management.
• Leads and/or coordinates divisional human resource related work groups and projects.
• Provides guidance and advice regarding Corporate and Divisional policies, procedures, and legislative regulations.
• Identifies human resource related trends and needs, recommending and implementing programs and initiatives.
• Implements strategies, initiatives, and tools to promote performance and client service excellence.
• Oversees and administers transfer requests, police reference checks, and leave of absence requests.
• Supports the recruitment and promotional process for the division.
• Provides divisional complement and position management support, monitoring, and expertise.
• Provides strategic direction on the analysis of human resources issues, planning, and policy development.
• Coordinates and/or leads divisional return to work and workplace accommodation matters.
• Develops and implements communication strategies, and designs and delivers staff development programs.
• Works collaboratively with the Corporate Employee and Labour Relations team on collective agreements.
• Leads and/or supports workplace investigations in the division.
• Conducts research into assigned areas, considering developments within the field, corporate policies, legislation, and government initiatives.
• Ensures efficient facilitation and effective oversight of divisional SuccessFactors submissions and approvals.
• Supports and/or facilitates training and information sessions.
• Develops and implements consultative processes, frameworks, and tools to strategize with stakeholders on divisional human resource needs.
• Supports the development and implementation of divisional human resource focused strategic plans.
• Develops and implements innovative human resource strategies to meet divisional needs and support priorities.
• Prepares comprehensive reports, work plans, presentation material, briefing notes, and other management correspondence.
• Provides input into and administers assigned budget.
• Ensures programs and services are delivered through an equity, diversity, and inclusion (EDI) lens.
• Represents the division on human resource related matters.

Requirements

• Post-secondary education in a discipline pertinent to the position combined with relevant professional experience, or the equivalent combination of education and experience.
• Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
• Considerable experience leading and implementing significant initiatives and projects that support organizational change.
• Considerable experience preparing comprehensive reports, management correspondence, and presentation materials using Microsoft Office Suite.
• Considerable experience utilizing HR/Payroll applications (such as SuccessFactors, SAP, etc.).
• Comprehensive knowledge of employment related legislation, including the Employment Standards Act, Human Rights Code, Occupational Health & Safety Act, applicable collective agreements and human resources policies.
• Proven consultation and advisory skills with the ability to work at all levels of the organization in assessing organizational needs and developing and implementing effective programs and strategies within a unionized work environment.
• Excellent human relations and conflict management skills with the ability to handle matters of a confidential/sensitive nature.
• Highly developed business writing skills, critical thinking, judgement, tact, and expertise in facilitating consensus and persuading/negotiating with a variety of stakeholders.
• Ability to lead work groups, foster effective teamwork and provide a high level of client service.
• Ability to facilitate and present to large and small groups.
• Ability to travel to other locations may be required.
• Fundamental knowledge of organizational effectiveness, employment equity, employee engagement, and change management principles and practices.
• Strong organizational and research skills with the ability to coordinate and manage short and long-term projects/assignments through to completion.
• Knowledge of complement management principles and practices.
• Certified Human Resources Professional designation would be considered an asset.

Skills

• SuccessFactors
• SAP
• Microsoft Office Suite
• Human Resources
• Talent Development
• Employee Engagement
• Succession Planning
• Complement Management
• Recruitment
• Return to Work
• Workplace Accommodation
• Employee Relations
• Organizational Design
• Attendance Management
• Organizational Change
• Consultation
• Advisory
• Conflict Management
• Business Writing
• Critical Thinking
• Judgement
• Tact
• Consensus Building
• Negotiation
• Teamwork
• Client Service
• Facilitation
• Presentation
• Research
• Project Management
• Budget Administration
• Equity, Diversity, and Inclusion (EDI)

Location

• City Hall, 100 Queen Street West
• 1530 Markham Rd.

Work Type

• Full-time
• Temporary (approximately 7 months)

Experience Level

• Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
• Considerable experience leading and implementing significant initiatives and projects that support organizational change.
• Considerable experience preparing comprehensive reports, management correspondence, and presentation materials using Microsoft Office Suite.
• Considerable experience utilizing HR/Payroll applications (such as SuccessFactors, SAP, etc.).

Education Level

• Post-secondary education in a discipline pertinent to the position combined with relevant professional experience, or the equivalent combination of education and experience.

Salary/Compensations

• $89,337.00 - $132,880.00

About the Company

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.

Equal Opportunity

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• Learn more about the City’s commitment to employment equity.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.
• Learn more about the City’s Hiring Policies and Accommodation Process.