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About the Role
Build an exciting, rewarding career helping millions of people every day. Join the Duke Energy team for a friendly work environment, growth opportunities, recognition, and competitive pay and benefits. This role provides analytical support to Product Owners or Product Managers in product discovery, design, and delivery.
Responsibilities
- Assist product owner with user research and story writing
- Perform process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, and ROI analysis
- Perform quality assurance tasks
- Support change management functions for successful product implementation
- Collaborate with product team to identify continuous improvement opportunities and potential efficiencies or cost savings
- Utilize data to help teams develop and implement solutions
Requirements
- Bachelor degree in Business, Engineering, Information Management or similar discipline
- 2 years related work experience
- High School/GED AND 6 year(s) related work experience (in lieu of Bachelor's degree and 2 years experience)
- Experience with new product development and stakeholder engagement
- Experience with Jira
- Understanding of the SDLC process
- Ability to work in an agile environment with bi-weekly releases
- Two or more years of work experience in utility industry
- Generation, transmission, and distribution knowledge and/or experience
- Ability to quantify opportunities with minimal existing data
- Ability to create and use visual representations of ongoing data tracking activities and outcomes (i.e. through data dashboard)
- Strong written, visual and verbal communication skills
- Attention to detail
- Problem-solving and analytical abilities
- Ability to handle multiple competing priorities
- Deeply curious, always looking to learn and improve with a bias towards action
- Ability to research and gather data
- Collaborative in problem solving and working style to drive change through influence
- Demonstrated relationship building skills
- Proficiency with MS Office
- Must possess all basic/required qualifications
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship
Skills
- Process mapping
- Value stream mapping
- Process analysis
- Process design
- Methods development
- Performance standards & metrics development
- ROI analysis
- Agile environment
- SDLC process
- Jira
- MS Office
- Written communication
- Visual communication
- Verbal communication
- Attention to detail
- Problem-solving
- Analytical abilities
- Data research
- Data gathering
- Relationship building
Location
- Office environment
- Remote
- Onsite
Work Type
- Hybrid
Experience Level
- Second level of a four-level job hierarchy
- Develop advanced skills
- Work with greater independence
- 2 years related work experience
- 6 year(s) related work experience (in lieu of Bachelor's degree and 2 years experience)
- Two or more years of work experience in utility industry
Education Level
- Bachelor degree in Business, Engineering, Information Management or similar discipline
- High School/GED
Benefits
- Opportunities for growth and development
- Recognition for your work
- Competitive pay and benefits
About the Company
- Build an exciting, rewarding career with us – help us make a difference for millions of people every day.
- Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.