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About the Role
As a Sales Specialist, you will be a key point of contact for customers, helping them find products and realize their project ideas. This role is ideal for individuals who enjoy assisting people and problem-solving in a dynamic environment.
Responsibilities
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
- If in the Pro Department, focus on external accounts and outside sales and services.
- Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
- Support all checkout functions, call buttons, departmental pages, or requests for assistance.
- Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
- Complete other duties as assigned.
Requirements
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to Read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Skills
- Sales expertise
- Customer service
- Problem-solving
- Communication
- Product knowledge
- Consulting services
- Project estimates
- Order processing
- Inventory management
- Pricing policies
- Checkout functions
- On-the-job training
- Coaching
- Sales order completion
- Promoting product related services and plans
- Designing customized products
- Bi-lingual skills
Location
- In-store
Work Type
- Part-time
- Full-time
Experience Level
- 1 year experience in customer-facing sales
- 6 months of Lowe’s retail experience
- 3 years of external experience in customer-facing sales
- 18 months of Lowe’s retail experience
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- 1 year of experience in completing customer sales orders
- 1 Year Experience promoting product related services and plans
- 2 years of experience designing customized products
Education Level
- High School Diploma or GED
Salary/Compensations
- Competitive pay
- Bonus opportunities
Benefits
- Flexible schedules
- Multiple health insurance options
- Tuition assistance program
- Company-matching 401(k)
- 10% Associate Discount
- Track to the Trades program
About the Company
- Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
- Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.
- Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
- For more information, visit Lowes.com.
Equal Opportunity
- Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
- We strongly encourage bilingual, military, and veteran talent to apply and join our team.