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About the Role

This role assists providers during patient exams, performing a variety of clinical and administrative tasks to support patient care in out-patient clinics. The position focuses on patient comfort, care, and safety, ensuring smooth clinic operations and accurate record-keeping.

Responsibilities

• Assists providers during exams, anticipating needs and adapting to patient complexity.
• Attaches patients to diagnostic and medical equipment.
• Provides information and comfort to patients during exams, explaining procedures and status.
• Ensures necessary supplies and equipment are readily available for patient care and safety.
• Manages room utilization to minimize patient wait times.
• Escorts patients, obtains vital signs, and performs diagnostic testing and specimen collection per provider order.
• Accurately labels, logs, and processes specimens according to protocol.
• Enters patient data, condition, and care into the electronic medical record system.
• Performs administrative duties, including scheduling and registration.
• Maintains adequacy of clinical equipment and medical supply levels, including reordering, stocking, and cleaning.
• Conducts inventory, monitors expiration dates, and reconciles orders.
• Implements standard infection prevention measures.
• Precepts new employees, providing training and ensuring competence.
• May assist providers with surgical procedures, including room preparation, instrumentation, and patient instruction.
• Checks, calibrates, and sterilizes equipment and instruments.
• Reviews discharge instructions with patients.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent required.
• 1 year of experience in a customer-focused/service setting required.
• Associate's degree preferred.
• Equivalent combination of education and experience accepted.

Skills

• Knowledge of medical terminology preferred.
• Knowledge of medical procedures preferred.
• Computer experience preferred.

Location

• 10 Miracle Mile Dr, Rochester, New York, United States of America, 14623

Work Type

• Full time
• Regular

Experience Level

• 1 year experience in customer focused/service setting

Education Level

• High School diploma or equivalent
• Associate's degree preferred

Salary/Compensations

• $19.15 - $25.85

About the Company

• As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.
• Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
• Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Equal Opportunity

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
• In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.