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About the Role
Be the Face of Patient Excellence and Quality Customer Service. Make a lasting first impression on a NewYork-Presbyterian nursing unit, meeting and greeting patients and family members. Provide compassionate patient focus and superior customer service, keeping fast-paced environments running smoothly. Coordinate appointments and perform general clerical duties at the unit nursing station to assure the timely, efficient, and accurate flow of patient information. Welcome and direct visitors and hospital colleagues to appropriate areas. Page nurses and answer phones on your unit. Sign for important medical deliveries. Cultivate a courteous and respectful demeanor while multitasking between people and responsibilities.
Responsibilities
- Coordinate appointments
- Perform general clerical duties
- Welcome and direct visitors and hospital colleagues
- Page nurses
- Answer phones
- Sign for medical deliveries
Requirements
- At least one year of previous clerical experience
- Basic computer knowledge
- High School Diploma required
Skills
- Customer service experience
- Compassionate patient focus
- Superior customer service
- Ability to multitask
Location
- NewYork-Presbyterian/Columbia University Irving Medical Center
Work Type
- Full-time
- Swing/Mid shift
- Alternate weekends
Experience Level
- Experience in a healthcare environment preferred
Education Level
- High School Diploma
Salary/Compensations
- $31.92-$34.16/Hourly
Benefits
- Competitive base pay
- Recognition for experience, education, and licensure
- Amazing benefits
- Countless opportunities for personal and professional growth
- Dynamic environment
About the Company
- NewYork-Presbyterian/Columbia University Medical Center