Business Process Services Associate Director at Grant Thornton UK LLP | England, GB | Rezi

Business Process Services Associate Director at Grant Thornton UK LLP

Business Process Services Associate Director

Grant Thornton UK LLP · England, GB

3 weeks ago

Business Process Services Associate Director

Grant Thornton UK LLP · England, GB

25 days ago
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About the Role

As an Associate Director within our Business Process Services CFO solutions team, you will shape strategic direction, drive business growth through proactive origination and conversion of high-value opportunities, and build and leverage senior networks. You will establish and nurture executive-level relationships with corporates, own key account strategies, and oversee market engagement campaigns. You will also act as a market ambassador, manage the team, foster collaboration and innovation, direct pipeline development, and champion digital and social presence.

Responsibilities

  • Shape strategic direction by partnering with the leadership team to deeply understand business priorities, operating models, and growth objectives.
  • Drive business growth through proactive origination and conversion of high-value opportunities, including developing outsourcing propositions, leading proposal strategies, and representing the firm at key external and internal forums.
  • Build and leverage senior networks across the wider firm to unlock cross-service opportunities and in the external market.
  • Establish and nurture executive-level relationships with corporates across a number of sectors to generate sustainable revenue streams.
  • Own key account strategies, ensuring growth plans are implemented and monitored for impact across priority clients and targets.
  • Oversee market engagement campaigns, working with origination teams to design outreach strategies and ensure timely, high-quality follow-up in core and emerging sub-sectors.
  • Act as a market ambassador, representing the firm at client, intermediary, and industry events, and ensuring post-event actions translate into tangible business opportunities.
  • Manage the team and ensure correct levels of capability and capacity are maintained for client requirements.
  • Shape thought leadership and sector positioning, generating ideas for market-leading insights, and ensuring marketing campaigns deliver ROI and reinforce brand authority.
  • Direct pipeline development, maintaining a robust order book and ensuring accurate forecasting aligned to growth targets.
  • Ensure best-in-class client materials, overseeing the creation and refresh of sector credentials, pitch templates, and case studies to support business development.
  • Champion digital and social presence, driving impactful sector-related content and engagement across relevant platforms.
  • Foster a culture of collaboration and innovation, sharing insights, best practices, and market intelligence across the BD, Markets & Clients community to maximise firmwide opportunities.

Requirements

  • Experience of successful sales and business development to support the growth of a business.
  • Excellent communication to manage both client & delivery team relationships.
  • Strong commercial awareness and the ability to engage with and influence key decision makers at a senior level, to identify new business opportunities with both new prospects and existing clients.
  • Good organisational and IT (technology + CRM tools like Dynamics) skills.
  • A proactive, can-do attitude.
  • Flexibility to travel to other offices (both within and outside UK) is must.

Skills

  • Sales and business development
  • Sales of business process outsourcing solutions
  • Communication
  • Client and delivery team relationship management
  • Commercial awareness
  • Influencing key decision makers
  • Organisational skills
  • IT skills
  • CRM tools like Dynamics
  • Professional accounting qualification (ACA, ACCA, ICAS, CA or CIPFA)
  • Outsourcing delivery experience

Location

  • UK

Work Type

  • Full-time
  • Hybrid

Experience Level

  • Associate Director

Education Level

  • Professional accounting qualification (ACA, ACCA, ICAS, CA or CIPFA)

Benefits

  • Flexible working options
  • Work life balance

About the Company

  • At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry.
  • Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership.
  • We empower our people with real opportunity, an inclusive culture and work life balance.
  • With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional.
  • Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.
  • Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.
  • Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm.
  • The things that set you apart, we value them.
  • That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.
  • Life is more than work.
  • The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.
  • The impact you can make here will go far beyond your day job.
  • From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society.
  • It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.
  • We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations.
  • People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves.
  • It’s how it should be.