Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Housing Specialist with HELP USA, you will be responsible for helping clients find housing and achieve self-sufficiency. This role involves managing relationships, setting expectations, and guiding clients through the housing search process, including referrals and advocacy.

Responsibilities

• Conduct housing intake and assessment interviews for new residents.
• Complete the housing portion of the independent living plan, including re-assessments and revisions.
• Meet regularly with clients to guide their search for permanent and/or supportive housing.
• Determine client housing needs and barriers, identify qualifying programs, and make referrals.
• Assist with housing application completion and ensure timely submission.
• Accompany clients to view apartments and assist with move-ins.
• Advocate on behalf of clients with landlords and attend lease signings.
• Ensure utilities are turned on and assist with move-out processes.
• Stay updated on changes to housing subsidy programs and attend relevant trainings.
• Network to identify and develop new housing resources with brokers and landlords.
• Participate in interdisciplinary team case conferences.
• Record all housing-related documentation in the case management system.
• Develop and present housing workshops and arrange forums with outside providers.

Requirements

• High School Diploma or equivalent OR equivalent experience and skills.
• Experience in housing placement services is strongly preferred.
• Outstanding customer service and conflict management skills.
• Willingness to coordinate and cooperate as part of a multidisciplinary client service team.
• Strong communication skills, both written and oral.
• Ability to take initiative, be dependable, and resourceful.
• Keen attention to detail.
• Excellent organizational skills to manage multiple priorities concurrently in a time-sensitive manner.
• High ethical standards and personal integrity.
• Commitment to the mission of HELP USA.
• Computer literacy with Microsoft applications required.
• Bilingual (Spanish/English) is a plus.
• Valid US Driver’s License is a plus.

Skills

• Housing placement
• Client advocacy
• Relationship management
• Conflict management
• Communication (written and oral)
• Organizational skills
• Attention to detail
• Initiative
• Dependability
• Resourcefulness
• Ethical conduct
• Computer literacy (Microsoft applications)
• Spanish/English bilingualism
• Driver's License

Location

• 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035

Work Type

• Full-time

Experience Level

• Preferred experience in housing placement services

Education Level

• High School Diploma or equivalent

Salary/Compensations

• Not less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

Benefits

• Health insurance through Cigna (including dental and vision) with family coverage option.
• Generous Paid Time Off.
• 401(k) with Company contribution.

About the Company

• HELP USA is one of the nation's largest non-profit homeless services providers and low-income housing developers.
• We serve at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
• With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty.
• Our mission is to ensure everyone has a place to call home and to end homelessness.

Equal Opportunity

• EOE.
• A Drug-Free Workplace.