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About the Role
RB Holdings is seeking a Receptionist to join the team at 5 Hertford Street. This role involves welcoming members and guests, delivering exceptional service, and managing inquiries.
Responsibilities
- Welcome members and their guests in a warm, friendly, and professional manner.
- Deliver courteous, efficient, and attentive service at all times, ensuring the highest standards of member experience.
- Answer telephone calls, manage bookings, and respond to general enquiries promptly and professionally.
Requirements
- Significant experience in a similar position is essential.
- Excellent communication skills, with the ability to work effectively as part of a team.
- Highly organised with strong attention to detail.
Skills
- Communication skills
- Teamwork
- Organization
- Attention to detail
Location
- London
Work Type
- Full-time
Experience Level
- Essential
Salary/Compensations
- £36,000 per annum
Benefits
- 33 days' holiday, including bank holidays
- Private medical and dental insurance with BUPA
- Discounted gym membership and wellbeing benefits
- Employee Assistance Programme and retail discounts
- Cycle to Work scheme and eyecare vouchers
- £1,000 Recommend a Friend bonus
- Complimentary meals on duty
About the Company
- RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York.
- Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
- Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea.
- In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.