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About the Role

Detail-oriented HR Generalist seeking to leverage strong knowledge of benefits administration to enhance employee well-being and support organizational goals. Committed to managing comprehensive benefits programs, ensuring compliance, improving employee understanding of available resources, and delivering responsive support that strengthens engagement, retention, and overall workplace satisfaction.

Responsibilities

• Contact employees monthly to sign up for benefits, process enrollment forms, input into ADP, and forward to payroll.
• Serve as an information resource for employee questions regarding benefits and act as a liaison between insurance companies and employees.
• Process monthly insurance bills and interact with the Accounting Department for payment.
• Notify employees of all Open Enrollment opportunities.
• Process and gather 5500 documents.
• Track and process Medical “Opt Out” for Non-Union and Union twice a year.
• Process all accident reports for employees injured on the job, complete necessary paperwork, and send to the Worker’s Comp carrier.
• Obtain follow-up information for worker's compensation claims and act as a liaison between the Worker’s Comp carrier and employees.
• Track information and process leave time for worker's compensation and disability claims.
• Assist employees regarding disability claims and/or FMLA requests, adhering to contractual language regarding leave of absences.
• Act as a liaison between disability carrier and employees for disability claims.
• Explain the 401K plan and sign-up eligible employees.
• Assist employees with requests for percentage changes, loans, and beneficiary changes for the 401K plan.
• Act as liaison between Empower and employees for 401K plan inquiries.
• Process Union contract raises in ADP.
• Process Non-Union raises in ADP when given in mass.
• Provide support to the HR Assistant Director, HR Assistant and Director of Training in the recruitment of entry-level frontline staff.
• Participate in staff recruitment through job fairs, events, etc.
• Develop and implement retention strategies to reduce turnover and enhance employee satisfaction.
• Serve as a point of contact for employee concerns and issues, providing guidance and resolution.
• Assist with oversight of and administrative responsibility of the Human Resources Policy and Procedures.
• Assist with creating and updating policies and procedures as needed or directed.
• Assist in monitoring, educating, and supporting middle management staff in fair and consistent interpretation of laws and appropriate response to labor issues.
• Assist the Director and Assistant Director of Human Resources in the completion of mandated reporting.
• Handle unemployment claims and related tasks, including preparing for and acting as the Agency’s representative at unemployment hearings.
• Perform other duties as assigned by the Director of Human Resources and Assistant Director of Human Resources.
• Adhere to and perform all duties in accordance with every safety standard, practice, and policy of The William George Agency for Children’s Services.
• Adhere to all rules, regulations, policies, and philosophy of The William George Agency and the New York State Office of Children and Family Services.

Requirements

• Must successfully complete all required background checks: NYS Statewide Central Register of Child Abuse and Maltreatment (SCR), Multi-State Sex Offender Registry (SOR), NYS Division of Criminal Justice Services (DCJS) fingerprinting, NYS Justice Center Staff Exclusion List (SEL), NYS OMIG Medicaid Exclusion List, Out-of-state child abuse register inquiry of any state in which the person resided within the last five years (if applicable), NYS License Event Notification Service (LENS), Office of Inspector General (OIG).
• Ability to work with a diverse population presenting a variety of cultural, socioeconomic, developmental, and sexual identities.
• Ability and willingness to establish and foster healthy and supportive relationships that acknowledge individual identities and encourage personal growth.

Skills

• Knowledge of Microsoft Office Suite
• Knowledge of ADP Systems
• Knowledge of Lotus Notes

Location

• Ithaca, New York State

Work Type

• Full-time
• Onsite

Experience Level

• Not specified

Education Level

• Certificate in Human Resources Management
• High School Diploma or equivalent
• Degree in Human Resources Management or related field

Salary/Compensations

• $26.00-$33.25/hour

Benefits

• Comprehensive health plan options
• Retirement plan options
• Generous paid time off

About the Company

• The William George Agency for Children’s Services is located on a 650-acre campus nine miles northeast of Ithaca, in the Finger Lakes Region of New York State.
• It is a private not-for-profit residential treatment center licensed by the New York State Office of Children and Family Services (OCFS) that serves both male and female youth between the ages of 12 and 21, and their families, who present with significant mental health issues, behavioral difficulties, and substance abuse issues.
• Our programs offer an array of treatment modalities specifically designed to meet the needs of our youth.

Equal Opportunity

• The William George Agency for Children’s Services is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.