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About the Role

This is a high-impact leadership role overseeing our end-to-end Accounts Payable, Billing, Accounts Receivable and Credit Control functions, leading a team of approximately 25 professionals across a complex, fast-paced and customer-centric business. We're looking for a commercially minded finance leader who has operated within multi-site, multi-entity, high-volume environments with complex billing structures, and who thrives on driving process improvement, operational excellence and transformational change.

Responsibilities

Inspire, develop and lead a team of c.25 across AP, Billing, AR and Credit Control.
Create a culture of accountability, ownership, collaboration and continuous improvement.
Build capability within the team through coaching, development and succession planning.
Confidently manage both upwards and downwards, influencing stakeholders at all levels of the organisation.
Take responsibility for the full Procure-to-Pay and Order-to-Cash lifecycle.
Ensure robust controls, compliance and governance across all transactional finance activities.
Drive improvements in cash collection, aged debt management and working capital performance.
Oversee complex billing processes across multiple products, entities, contracts and customer types.
Build strong relationships with operational, commercial, finance and supplier stakeholders.
Identify opportunities to streamline, automate and optimise processes across AP, Billing and AR.
Lead system enhancements, process redesign and digital transformation initiatives.
Champion the use of technology, automation and AI to improve efficiency, reduce manual effort and enhance both the customer and colleague experience.
Leverage data and insights to improve decision-making, controls and operational performance.

Requirements

Significant leadership experience within Accounts Payable, Accounts Receivable, Billing, Credit Control or Transactional Finance.
Proven experience leading end-to-end AP, AR and Billing functions.
Experience operating within multi-site, multi-entity, high-volume environments with complex billing structures.
Strong understanding of Procure-to-Pay (P2P).
Strong understanding of Order-to-Cash (O2C).
Strong understanding of Credit Control.
Strong understanding of Working Capital Management.
Strong understanding of Cashflow Management.
Strong understanding of Financial Controls & Compliance.
Proven track record delivering transformation, automation and process improvement initiatives.
Experience leading sizeable teams and driving performance through periods of change.
You'll be a visible, hands-on leader who leads with energy, accountability and empathy.
Can confidently challenge and influence senior stakeholders.
Enjoys developing and coaching teams.
Is comfortable working at pace and navigating ambiguity.
Understands how to balance customer experience, operational efficiency and financial control.
Embraces AI, automation and innovative technologies as tools to improve processes and enhance the customer journey.
Strong ERP experience (SAP or similar).
Experience implementing automation and workflow solutions.
Advanced Excel and reporting/analytics capabilities.
Comfortable using data to identify trends, risks and improvement opportunities.

Skills

Accounts Payable
Accounts Receivable
Billing
Credit Control
Transactional Finance
Procure-to-Pay (P2P)
Order-to-Cash (O2C)
Working Capital Management
Cashflow Management
Financial Controls
Compliance
Transformation
Automation
Process Improvement
Team Leadership
Stakeholder Management
Coaching
ERP (SAP or similar)
Excel
Reporting
Analytics

Location

London

Work Type

4 days in the office
1 day Work From Anywhere (WFA)
Hybrid

Experience Level

Leadership experience

Benefits

Core working hours with flexibility
Two weeks ‘Work from Anywhere’
28 days’ annual leave + bank holidays
Birthday off
Option to buy additional annual leave
5% matched pension scheme
Life assurance
Discounted gym membership
Health cash plan
Mental wellbeing support
Cycle to Work Scheme
Season Ticket Loan
25% off at Fora cafés
2 x volunteer days / year

About the Company

At Fora, we’re reimagining what the workplace can be.
We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we’re not just shaping workplaces—we’re shaping the future of work.