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About the Role

The Client Skills Training Team is dedicated to designing, developing, and delivering global training programs for Asset Management teams. This role offers insight into the Asset Management business and involves training employees on proprietary technology platforms.

Responsibilities

• Manage project plans and timelines, coordinate logistics, and measure the success of training initiatives.
• Design and deliver training programs on proprietary technology platforms.
• Support strategic initiatives and key priorities by providing insights for continuous improvement.
• Build strong partnerships with key stakeholders to drive the training strategy.
• Participate in collaborative initiatives with regional and global team members and managers.
• Communicate effectively with key business partners regionally and globally to understand initiatives and drive next steps.
• Collaborate with business stakeholders and subject matter experts to design engaging training content, assessments, and workshops.
• Coordinate agendas, presentations, and follow-ups for internal forums.

Requirements

• Passion for innovation, productivity, process improvement, and helping others grow.
• Strong project management skills with attention to detail and the ability to execute multiple projects simultaneously.
• Ability to synthesize information and formulate clear, compelling presentations for Senior Management.
• Strong work ethic; self-starter with a creative, can-do attitude.
• Excellent interpersonal and communication skills, coupled with strong quantitative and analytical problem-solving abilities.
• High-level proficiency in MS Office products (PowerPoint, Excel, Word); experience with video and virtual meeting technology.
• Experience delivering technology training or onboarding for proprietary platforms, ideally in a financial services or technology-driven environment.
• Ability to translate complex technical concepts into clear, accessible training materials for diverse audiences.
• Comfort with hands-on demonstrations, troubleshooting, and supporting users in real time.

Skills

• MS Office (PowerPoint, Excel, Word)
• Video and virtual meeting technology
• Tableau (preferred)
• Large Language Models (LLMs) (preferred)

Education Level

• Bachelor’s degree in a related field (preferred)

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About the Company

• JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses and prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
• Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
• J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions.
• Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals.
• Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
• JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans