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About the Role

This role is responsible for managing day-to-day quality control activities to ensure product conformance, process capability, and compliance with customer and quality system requirements. The position oversees quality documentation, PPAPs, inspections, corrective actions, and the supervision and training of Quality Inspectors, while serving as a key liaison with suppliers and customers on quality issues. Success in this role requires strong technical quality expertise, attention to detail, and the ability to proactively drive problem resolution and continuous improvement across assigned products and processes.

Responsibilities

Adhere to and maintain all quality system procedures and requirements related to the position.
Adhere to all safety rules and company policies, and enforce compliance and implementation through subordinates.
Maintain consistent attendance and punctuality and enforce the Attendance Policy through subordinates.
Maintain Quality Control documentation, including Inspection Plans, Product history, Control Plans, Process Flow Diagrams, Sample locations, Blueprints, Quality Alerts, PPAPs, NCMRs, and Customer claims.
Review and disposition supplier PPAP submissions, including generation of receiving inspection sampling plans.
Approve Supplier 8Ds.
Define and maintain control plans and inspection plans as agreed with customers.
Administer training programs, including testing and gaging for hourly personnel.
Supervise and train Quality Inspectors.
Develop and initiate standards and methods for inspection, testing, and evaluation.
Initiate tool repair/improvement activities as required.
Receive and coordinate the resolution of customer complaints, including 8D completion.
Devise sampling procedures and designs, and develop forms, inspection plans, and instructions for recording, evaluating, and reporting quality data.
Lead the management of suspect/discrepant materials, including Quality alerts, NCMR management, MRB reviews, sort/rework instructions, and internal claim management.
Manage PPAPs, submission, and approval on time.
Manage boundary, master, and PPAP parts.
Assure capability for assigned parts and processes.
Assure product conformance by validation of parts and approval of any process change.
Participate in audits as required, as auditee or auditor.

Requirements

Bachelor's degree (B. A.) from a four-year college or university; or two to four years related experience and/or training in a similar position in the Automotive sector; or equivalent combination of education and experience.
GD&T knowledge.
SPC knowledge.
Core tools knowledge.

Skills

Proficient with Microsoft Office Suite 365.
Proficient with Minitab.
Ability to learn new software as needed.

Location

Onsite

Work Type

Full-time

Experience Level

2-4 years related experience

Education Level

Bachelor's degree

Salary/Compensations

Market competitive

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Annual bonus
Paid vacation
Paid holidays
HSA contributions

About the Company

At Century Mold, we don't just mold parts, our customers come to us with their toughest challenges … and we mold solutions.
The plastics industry is full of challenges and the Century Mold team prides themselves on their problem-solving capabilities.
We strive to provide and deliver more not only for our customers but for our team as well.

Equal Opportunity

Century Mold is an equal opportunity employer and affords equal consideration to all qualified applicants for all positions without regard to race, color, creed, religion, ancestry, citizenship, national origin, age, gender, sexual orientation and gender identity, disability, marital status, military or veteran status, predisposing genetic characteristics, domestic violence victim status, or any other status protected under local, state, or federal laws.
Century Mold offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process to accommodate a disability, you may request accommodation at any time by contacting the Human Resources Department.