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About the Role
The Delivery Driver Manager reports to the General Manager and is responsible for hiring and overseeing delivery drivers and maintaining the delivery fleet to enhance customer satisfaction and loyalty. The primary goal of this position is to provide timely and efficient deliveries to customers in the local market. This position provides leadership in support of the Depew Energy/Dead River Company Brand Promise, Customer Guarantees and Pledges, and Co-worker Guarantees and Pledges.
Responsibilities
- Provides twenty-four-hour delivery service seven days a week by hiring and scheduling a productive workforce of regular, seasonal, and on-call drivers.
- Participates in making petroleum product deliveries in emergency situations.
- Sets the standard for all drivers in building customer relationships, supporting annual customer growth and retention goals, corporate image, safe work habits, and driving courtesy.
- Holds weekly driver huddles to communicate successes, metrics and delivery standards.
- Holds individual performance conversations with drivers each month.
- Regularly rides with drivers to review and observe established driving and delivery expectations and addresses observed deficiencies.
- Evaluates and discusses performance with employees utilizing the Performance Scorecard.
- Schedules repairs, maintenance, licensing, and inspections of delivery vehicles.
- Maintains driver files and vehicle maintenance files according to federal and state regulations and company policy.
- Maintains communication with Delivery Center Manager and Routing Specialists.
- Provides trucks and drivers needed to meet customer demand based on weekly forecast.
- Participates in driver training and documents that all drivers have been trained in the safe handling and delivery of petroleum products.
- Provides oversight to ensure local bulk storage facilities are in compliance with state and federal regulations.
- Emphasizes safety by conducting safety meetings, investigating accidents, spills and injuries, and becoming familiar with all applicable federal and state laws and company safety policies.
- Performs other work-related duties as assigned.
Requirements
- A minimum of 3 years management experience is necessary.
- Strong communication and interpersonal skills
- Assertiveness and leadership skills
- Delegation and follow-up
- Organizational skills
- The ability and interest in acquiring a Class B Commercial Driver's License with hazardous materials endorsement is required.
Skills
- Communication skills
- Interpersonal skills
- Leadership skills
- Delegation skills
- Follow-up skills
- Organizational skills
Location
- local market
Work Type
- full time employees
Experience Level
- 3 years management experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $78,000 - $118,000 Depending on Experience
Benefits
- Health Insurance – Premiums as low as $6.41 for full time employees!
- Dental insurance
- Vision Insurance
- Company Provided Life insurance
- Short-term disability
- Long-term disability
- 401(k) plan with company match
- Paid time off
- Paid holidays
- Tuition assistance for employees
- Scholarships available for employees’ children
- Discounts on our products and services
- Opportunities for growth throughout our footprint.
About the Company
- Depew Energy/Dead River Company