About the Role
The Beauty Supervisor oversees daily beauty department operations, ensuring exceptional customer service and operational excellence. This role involves leading a team to achieve sales targets, managing inventory, coordinating schedules, and implementing promotions. The Beauty Supervisor acts as a liaison between management and the beauty team, upholding company policies and brand standards to enhance the customer experience and foster team success.
Responsibilities
- Supervise and support the beauty team to deliver outstanding customer service and meet sales objectives.
- Train and mentor staff on product knowledge, sales techniques, and customer engagement strategies.
- Manage inventory levels, including stock replenishment and visual merchandising to maintain an attractive and organized department.
- Coordinate staff schedules to ensure adequate coverage during peak hours and special promotions.
- Monitor and analyze sales performance, providing feedback and implementing action plans to improve results.
- Ensure compliance with health, safety, and company policies within the beauty department.
- Collaborate with retail management to plan and execute marketing campaigns and in-store events.
Requirements
- High school diploma or equivalent; a degree or certification in cosmetology or a related field is preferred.
- Travel is required for brand trainings held by vendors and International Shoppes.
- Must pass airport security background check at JFK Airport with the Port Authority of NY.
- Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!
- Proven experience in a supervisory or team lead role within a retail beauty environment.
- Strong knowledge of beauty products, trends, and customer service best practices.
- Excellent communication and interpersonal skills to effectively lead a team and interact with customers.
- Basic proficiency in inventory management and point-of-sale systems.
- All candidates will be required to complete a thorough Security background check prior to receiving any final offer of employment.
Skills
- Leadership
- Communication
- Product knowledge
- Customer service
- Organizational skills
- Analytical skills
- Adaptability
- Problem-solving
Location
- JFK Airport
Work Type
- Full-time
Experience Level
- Supervisory
- Team lead
Education Level
- High school diploma or equivalent
- Degree or certification in cosmetology or a related field (preferred)
- Certification in cosmetology, esthetics, or makeup artistry (preferred)
- Training or certification in leadership or team management (preferred)
About the Company
- International Shoppes has been delivering exceptional service and premium retail experiences to travelers since 1951.
- Operates across major airports including JFK, IAD, BWI, BDL, IAH, HNL, and OGG.
- Committed to providing an outstanding shopping experience while representing recognized luxury, beauty, and lifestyle brands.
Equal Opportunity
- We are an Equal Opportunity Employer
