Solutions Engineer, Mid-Market DACH (German speaker) at Atlassian | Amsterdam, Netherlands | Rezi

Solutions Engineer, Mid-Market DACH (German speaker) at Atlassian

Solutions Engineer, Mid-Market DACH (German speaker)

Atlassian · Amsterdam, Netherlands

Today

Solutions Engineer, Mid-Market DACH (German speaker)

Atlassian · Amsterdam, Netherlands

6 hours ago
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About the Role

Atlassian is seeking a dynamic team member with a go-getter attitude to join their passionate and growing organization. This role involves partnering with sales teams to understand customer needs, provide product expertise, and deliver compelling value-based solutions.

Responsibilities

  • Partner with direct sales, partners, and larger account teams on Fortune 500 customers, tracking customer profiles, business problems, roadmaps, and solution success to optimize customers within your territory.
  • Participate in customer discovery to understand their current state, business problems, and map them to Atlassian products, platforms, and solutions.
  • Probe for and identify opportunities for cross-product/solution expansion.
  • Investigate, discover, and assess client pain points.
  • Act as a product expert of Atlassian software in the pre-sales process, articulating the value and impact of the software.
  • Possess a broad understanding of full Atlassian product and solution offerings and communicate how they work together.
  • Lead compelling value-based demonstrations, both standard and customized, for various stakeholder needs.
  • Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in.
  • Proactively forge strong partnerships with account executives, discussing pipeline, opportunities, feedback, and ways to improve the selling cycle.
  • Understand, track, and document product feedback and competitive intelligence from customers, and advocate internally.
  • Continuously learn, develop, and refine pre-sales knowledge, product/solution offerings, sales processes, and Atlassian products.

Requirements

  • 2+ years of experience interacting with customers in a pre-sales capacity.
  • Excellent communication skills.
  • Strong presentation skills to multi-level audiences.
  • Unmatched agility to do what it takes to get the job done.
  • Customer-centric mindset.
  • Proven track record in building executive relationships with customers.
  • Ability to rally internal teams to collaborate across the company to meet customer needs.
  • Creative problem solver who can interpret complex business problems and boil them down into solutions.
  • Comfortable in both business and technical contexts.
  • Ability to interact with executives and talk shop with strong technical audiences.
  • Open to giving and receiving feedback.
  • Tolerate failure, love to win, and hate to lose.
  • Passionate about making customers and Atlassian successful.

Skills

  • German fluency
  • English fluency
  • Pre-sales
  • Customer discovery
  • Product expertise
  • Value-based demonstrations
  • Technical guidance
  • Relationship building
  • Problem-solving
  • Communication
  • Presentation

Location

  • Poland

Work Type

  • Office
  • Home
  • Hybrid

Experience Level

  • 2+ years

Salary/Compensations

  • Poland: 261.907 zł - 341.934 zł

Benefits

  • Health and wellbeing resources
  • Paid volunteer days

About the Company

  • Atlassian's common goal is to unleash the potential of every team.
  • Their software products help teams globally and are designed for all types of work.
  • Team collaboration through their tools makes the impossible possible.
  • They believe unique contributions create their success.
  • They do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Equal Opportunity

  • All your information will be kept confidential according to EEO guidelines.
  • We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.