About the Role
Atlassian is seeking a dynamic team member with a go-getter attitude to join their passionate and growing organization. This role involves partnering with sales teams to understand customer needs, provide product expertise, and deliver compelling value-based solutions.
Responsibilities
- Partner with direct sales, partners, and larger account teams on Fortune 500 customers, tracking customer profiles, business problems, roadmaps, and solution success to optimize customers within your territory.
- Participate in customer discovery to understand their current state, business problems, and map them to Atlassian products, platforms, and solutions.
- Probe for and identify opportunities for cross-product/solution expansion.
- Investigate, discover, and assess client pain points.
- Act as a product expert of Atlassian software in the pre-sales process, articulating the value and impact of the software.
- Possess a broad understanding of full Atlassian product and solution offerings and communicate how they work together.
- Lead compelling value-based demonstrations, both standard and customized, for various stakeholder needs.
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in.
- Proactively forge strong partnerships with account executives, discussing pipeline, opportunities, feedback, and ways to improve the selling cycle.
- Understand, track, and document product feedback and competitive intelligence from customers, and advocate internally.
- Continuously learn, develop, and refine pre-sales knowledge, product/solution offerings, sales processes, and Atlassian products.
Requirements
- 2+ years of experience interacting with customers in a pre-sales capacity.
- Excellent communication skills.
- Strong presentation skills to multi-level audiences.
- Unmatched agility to do what it takes to get the job done.
- Customer-centric mindset.
- Proven track record in building executive relationships with customers.
- Ability to rally internal teams to collaborate across the company to meet customer needs.
- Creative problem solver who can interpret complex business problems and boil them down into solutions.
- Comfortable in both business and technical contexts.
- Ability to interact with executives and talk shop with strong technical audiences.
- Open to giving and receiving feedback.
- Tolerate failure, love to win, and hate to lose.
- Passionate about making customers and Atlassian successful.
Skills
- German fluency
- English fluency
- Pre-sales
- Customer discovery
- Product expertise
- Value-based demonstrations
- Technical guidance
- Relationship building
- Problem-solving
- Communication
- Presentation
Location
- Poland
Work Type
- Office
- Home
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- Poland: 261.907 zł - 341.934 zł
Benefits
- Health and wellbeing resources
- Paid volunteer days
About the Company
- Atlassian's common goal is to unleash the potential of every team.
- Their software products help teams globally and are designed for all types of work.
- Team collaboration through their tools makes the impossible possible.
- They believe unique contributions create their success.
- They do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.
- We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
