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About the Role

The Assistant Property Manager role supports the Property Manager in enhancing the quality and value of Amazon buildings through innovative, operationally efficient, and commercially competitive property management services. This role assists with the delivery of building facilities management services and stakeholder relationship management.

Responsibilities

• Provide support in the operational management of Amazon controlled properties, generating ideas and innovations to deliver a best in class service.
• Be the focal point of contact for all occupiers, responsible for promoting and maintaining positive relationships across key stakeholders, including Landlords, retail tenants and neighbours in the local community.
• Monitor compliance with all current statutory requirements in relation to health, safety and the environment and to take the lead in assimilating and compiling the documentation.
• Monitor service charge budget expenditure, ensuring frugal and sustainable procurement of goods and services.
• Take ownership for the raising of purchase orders and tracking of expenditure.
• Assist in the delivery of capital asset planning, such as lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability.
• Carry out regular detailed inspections of retail and commercial properties to maintain accurate and up to date records, inclusive of A3 (restaurant) unit services.
• Support in managing suppliers to ensure effective, safe and compliant delivery of all property management services, providing feedback to the Property Manager and participation in monthly meetings.
• Audit and review help desk tasks, approving and instructing engineering subcontractor quotes to quickly resolve issues impacting customers.
• Assist in developing collaborative working practices with the Amazon security team in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail.
• Coordinate to implement process and share information in relation to incidents and emergency response.
• Assist with the development and roll out of business continuity management systems specific to each building.
• Review property-specific documentation, updating periodically as appropriate and support in the preparation of other documentation such as management reports.
• Provide administrative support to ensure consistency across the portfolio.
• Undertake any other reasonable property management-related duties as required by management or leadership.
• Provide cover as required for wider team members, with specific responsibility for ensuring that the Property Manager function is covered in its absence.

Requirements

• Degree level qualification, and or strong capability and evidence of being in a similar role.
• Experience in a similar role.
• Conversant with RICS code of practice in commercially property service charge.
• IOSH (within last 5 years) required.
• Proactive and adaptable working ethos.
• Be able to win the trust and co-operation of key property stakeholders.
• Have a bias for action whilst working within a rigid governance structure.
• Be an effective communicator.
• Be able to work autonomously, in multiple locations.
• Have the ability to confidently operate within a fast-paced and complex environment.

Skills

• Property Management
• Facilities Management
• Stakeholder Management
• Budget Management
• Health and Safety Compliance
• Sustainability
• Supplier Management
• Business Continuity Management
• Communication

Location

• On-site – London, GBR

Work Type

• On-site
• Full-time

Experience Level

• Assistant

Education Level

• Degree level qualification

Salary/Compensations

• Competitive salary and benefits package

Benefits

• Competitive salary and benefits package

About the Company

• JLL is a professional services and investment management firm specializing in real estate.
• We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
• JLL is a Fortune 500 company.
• We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals.
• We look after a property portfolio of over 4bn square feet, all on behalf of our clients.
• JLL offers a chance to innovate with the world’s leading businesses, put expertise into action on landmark projects, and work on game-changing real estate initiatives.
• We foster an entrepreneurial, inclusive culture where people succeed together.
• Our Total Rewards program reflects our commitment to helping employees achieve ambitions in career, recognition, wellbeing, benefits and pay.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.