About the Role
Lead the development and delivery of a data-driven and digitally focused marketing strategy, incorporating AI and innovation, to enhance student engagement, increase applications, improve conversion rates, and support enrollment growth. This senior role is responsible for institution-wide marketing and communications strategies to recruit undergraduate and postgraduate students.
Responsibilities
- Lead the delivery of institution-wide activities and initiatives targeted at applicants in alignment with the College's Student Recruitment and Marketing strategies.
- Develop, manage, and monitor strategies, planning and implementing activities which raise awareness of RCL's programmes, capture leads, encourage applications and increase conversion.
- Support and stimulate marketing and communications strategies and initiatives related to UG and PG Student Recruitment delivered by a range of internal stakeholders, providing specialist advice and consultancy.
- Contribute to the development and delivery of the institution's marketing communications strategy, acting as subject matter expert on opportunities and issues relating to UG and PG Student Recruitment.
- Develop and maintain trust-based working relationships with colleagues across the institution which enhance the reputation of the Department of Marketing for the quality and effectiveness of its strategic planning, creativity and implementation.
- Act as a member of the Commercial Leadership Group, working closely with colleagues to ensure effective implementation of an integrated, multi-media Student Recruitment activity plan.
- Maintain a thorough awareness of developments and trends in the Higher Education sector nationally and internationally related to student recruitment and respond to them as appropriate.
- Oversee the development of high-quality multi-media promotional and publicity materials and communications content related to UG and PG student recruitment, liaising closely with internal stakeholders and delivery partners within Marketing and Communications.
- Oversee the maintenance and enhancement of the institution's presence on third-party media platforms targeted at UG and PG applicants and prospective students, ensuring that return on investment is measured and strategies refined as necessary.
- Use AI tools and emerging marketing technologies to improve campaign effectiveness, content creation, audience targeting and operational efficiency.
- Identify and implement innovative approaches to enhance student engagement and recruitment outcomes.
- Ensure the appropriate and responsible use of AI within marketing activities.
- Oversee the delivery of a sector-leading applicant communications experience through the effective use of Applicant CRM systems and tools, including the development and delivery of a roadmap to enhance system functionality and associated working practice.
- Develop and manage automated marketing journeys to nurture prospective students.
- Work with CRM and digital platforms to improve communication effectiveness and conversion rates.
- Lead performance marketing activities across paid search, social media, display advertising and other digital channels.
- Monitor and optimise campaign performance through data analysis and ongoing testing.
- Map and continuously improve the prospective student journey across all touchpoints.
- Ensure marketing communications are personalised, relevant and aligned with audience needs.
- Specify and/or manage market research and analysis relating to undergraduate and postgraduate recruitment activities.
- Use data, market intelligence and campaign analytics to inform marketing decisions.
- Produce regular performance reports and dashboards, making recommendations for continuous improvement.
- Oversee website content and user experience to support recruitment.
- Work with internal teams to improve SEO, website engagement and lead generation.
- Protect and strengthen the College brand across all marketing channels and communications.
- Ensure brand consistency and quality across all recruitment and promotional activities.
- Undertake other duties of a similar nature as reasonably required by your line manager.
- Travel (including internationally) to support recruitment-focused events and related activities, which may take place outside the normal working week.
- Support key recruitment activities (such as Open Days).
Requirements
- Education to degree level or equivalent with substantial experience, or a graduate with proven relevant experience.
- Chartered Institute of Marketing (CIM) or similar qualification and equivalent experiential learning/work experience.
- An excellent track record of achievement in a senior marketing and communications role.
- A good understanding of the full range of relevant communications channels, including demonstrable experience of managing effective use of digital communications media.
- A successful track record of planning and implementing significant marketing and communications activities.
- Proven ability to manage a diverse portfolio of work in a multi-stakeholder environment.
- Significant experience of working in a student recruitment and marketing environment in Higher Education.
- Experience of using a customer relationship management system/techniques to enhance marketing and communications activity.
- Experience of preparing formal written reports and presentations for a range of audiences including senior management.
- Experience of managing priorities, processes and procedures in a complex multi-stakeholder environment.
- Experience managing multi-channel digital marketing campaigns.
- Experience using CRM and marketing automation platforms.
- Experience analysing marketing performance data and producing actionable insights.
- Experience managing external suppliers.
- Experience of content marketing, social media and digital advertising.
- Ability to think strategically and develop and implement effective communications strategies and plans.
- Able to develop and maintain effective, trust-based working relationships with academic and other colleagues based on mutual understanding and respect.
- Ability to analyse and present complex data and concepts clearly and concisely.
- Proven ability to work effectively across organisational boundaries.
- Effective communication, presentation and influencing skills.
- IT literate, including proficient use of MS Office.
- Proven personal leadership qualities including self-motivation and the ability to motivate high performance in others and to develop staff.
- Adaptable.
- Ability to develop networks and manage conflicting priorities for self and others.
- Ability to think creatively with originality and insight.
- Customer focused, resilient and determined.
- Flexible and able to cope with competing demands.
- Diplomatic and willing and able to negotiate to achieve win-win / mutually desired outcomes.
- Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation.
Skills
- Digital communications media management
- Strategic planning
- Creativity
- Implementation
- AI tools
- Emerging marketing technologies
- Marketing automation
- Digital performance marketing
- Data analysis
- Reporting
- SEO
- Content marketing
- Budget management
- ROI management
- Project management
- Campaign delivery
- MS Office proficiency
Location
- Regent Global HQ, Holborn, London
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Degree level or equivalent
- Chartered Institute of Marketing (CIM) or similar qualification
- Postgraduate level qualification or equivalent (Desirable)
About the Company
- Regent College London (RCL) is a dynamic and forward-thinking independent higher education provider, committed to delivering flexibility, choice, and innovation to our students.
- With campuses in central London, including Fitzrovia and Holborn, alongside multiple study centres in North London and an international presence through online delivery, we offer a broad range of opportunities for learners worldwide.
- At RCL, we take pride in fostering a diverse and inclusive community dedicated to enhancing the student experience.
- By working in close partnership with esteemed academic institutions on our franchised and validated programmes, we ensure high-quality, industry-relevant education that supports widening participation and promotes lifelong learning.
- Our proven track record of success is a testament to our unwavering commitment to student achievement, personal development, and future readiness.
Equal Opportunity
- We are an equal opportunity employer and value diversity and inclusion, selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.
