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About the Role

We are seeking a professional Post Room Officer to manage the day-to-day operations of a busy corporate post room. This role requires excellent organisational skills, strong attention to detail, and the ability to work efficiently in a fast-paced environment. You will play a key role in ensuring the accurate sorting, processing, and distribution of mail, parcels, and courier deliveries while maintaining high standards of service and security.

Responsibilities

Receive, sort, and distribute incoming mail and parcels accurately and efficiently
Prepare and dispatch outgoing mail, courier deliveries, and recorded items in line with company procedures
Manage courier bookings and liaise with external delivery providers
Maintain accurate records of deliveries, collections, and tracked items
Provide a professional and efficient service to tenants, visitors, and colleagues
Ensure the post room is organised, secure, and maintained to a high standard
Monitor stock levels of mailing and packaging supplies, reporting replenishment requirements
Handle confidential and sensitive correspondence with discretion
Support Health & Safety compliance within the post room
Carry out any additional duties as required by the company

Requirements

Previous experience working within a post room, mailroom, logistics, or corporate support environment
Excellent organisational and time management skills
Strong attention to detail and accuracy
Good verbal and written communication skills
Confident, reliable, and customer-focused at all times
Ability to prioritise workload and work efficiently in a busy environment
Basic IT skills and experience using Microsoft Office applications are desirable

Skills

Organisational skills
Attention to detail
Customer service
Mail processing
Record keeping
IT skills
Microsoft Office

Location

London EC4A 2BJ

Work Type

Monday – Friday
07:00 – 19:00

Salary/Compensations

£15.00 per hour

Benefits

Cycle to work salary sacrifice scheme
Company pension scheme
Life assurance benefits
Employee referral scheme
Progression, training, and development opportunities
Discounted gym membership
Discounts at major retailers and travel suppliers
Restaurant and supermarket vouchers
Cinema tickets
Access to a 24/7 free Employee Assistance Programme
Uniform
SIA Licensing savings scheme
In-house Training Academy
Leadership Development Programme
Online eLearning and development programmes
In-house Mental Health Team
Wellbeing Platform
MIND Workplace Wellbeing Silver Award

About the Company

Ward Security provides security services solutions to a range of UK businesses.
Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more.
With over 1500+ of our amazing people operating nationally.
We look after our people; our people look after our clients. We aim to retain and attract the very best of both.

Equal Opportunity

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued.
We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law.
As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities.
We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.