Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Redefine what it means to be a Lead Installer by leading a crew, solving problems, building customer relationships, and helping homeowners protect their investment. As the Customer Experience Installation Supervisor, you will own the jobsite, deliver an unforgettable customer experience, identify opportunities to better protect the customer's home, coach your team, and ensure every project reflects our commitment to craftsmanship, integrity, and service.

Responsibilities

Lead a crew of 2–3 installers.
Drive and maintain a company truck.
Manage daily jobsite operations.
Deliver exceptional customer service from arrival through final walkthrough.
Coach and develop crew members.
Ensure projects meet company quality standards.
Capture before-and-after photos and videos.
Ask for Google reviews and referrals.
Identify opportunities to improve the customer's gutter system.
Educate homeowners on additional services that protect their home.
Generate additional revenue through ethical, customer-focused recommendations.
Work closely with the Sales Team to maximize customer value.
Maintain accurate job documentation.

Requirements

2+ years of exterior construction or gutter installation experience.
Leadership experience managing crews.
Strong communication and customer service skills.
Sales mindset with the ability to educate—not pressure—customers.
Clean driver's license.
Comfortable using smartphones and mobile apps.
Ability to lift 75 pounds and work on ladders and roofs.
Positive attitude and professional appearance.

Skills

Leadership
Communication
Customer service
Sales
Problem-solving

Experience Level

2+ years of exterior construction or gutter installation experience
Leadership experience managing crews

Salary/Compensations

Competitive hourly pay
Production bonuses
Sales incentives

Benefits

Less Seasonal
Holidays
Free uniforms
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts

About the Company

We're not just building gutter systems—we're building leaders.
We value craftsmanship, customer experience, continuous improvement, and leadership development.

Equal Opportunity

The Brothers That Just Do Gutters is an Equal Opportunity Employer and is committed to creating a workplace built on integrity, respect, and excellence.