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About the Role

This full-time role involves end-to-end event management for approximately 15 events annually, including conferences, forums, dinners, roadshows, and receptions. The role supports a two-day annual conference, focusing on areas like exhibition, sponsorship, AV, and production. Events range from 20 to 300 attendees, primarily in London, with some national or international travel required.

Responsibilities

• Full end-to-end event planning, management, delivery and evaluation of designated events
• Sourcing, recommending and booking venues for designated events
• Liaising with the marketing team to ensure all event marketing activities are planned and carried out in advance of the event taking place and design work is booked in and created in advance (e.g., collateral such as programmes)
• Liaising with venues to ensure setup, catering and AV requirements are met
• Sourcing, recommending and booking relevant suppliers and speakers (where necessary) for designated events
• Speaker and content support – working with content leads. This also includes researching suitable speakers, issuing speaker invites, follow-ups and RSVPs, researching topics and themes
• Collecting, collating and processing delegate bookings and feedback from each event and producing debrief reports for speakers and the events team
• Delegate management; including event bookings, pre and post event correspondence such as confirmations, questionnaires and general enquiries
• Maintaining records of attendee numbers and sales in CRM, Evocos and relevant spreadsheets and maintaining an online filing system for each event
• Working on-site at each event to ensure smooth delivery, which involves travel around London, the UK and some international travel
• Comprehensive post-event wrap-up which includes attendance surveys, reviewing feedback received, finalising budgets, chasing and processing invoices, ensuring revenue is accurately recorded, recording and reporting final attendance data, uploading attendance to CRM, drawing comparisons with previous year, full evaluation, analysis, recording and reporting of the event
• Ensuring CRM is updated with relevant contacts, marketing lists, course bookings and survey results
• Managing expenditure of event budgets ensuring contracts are negotiated and cost savings achieved wherever possible
• Working with the commercial team to ensure gross profit achieved or exceeded
• Providing status reports to Events Director post events
• Supporting event-related processes where required, such as liaising with awards winners, sponsors and other key stakeholders for awards-led events

Requirements

• 3-5 years events experience ideally within the membership, charity or corporate sector
• Very strong project management skills and experience delivering multiple events from end-to-end
• Strong time management and organisational skills with the ability to manage multiple day-to-day tasks while maintaining high-quality standards
• Excellent attention to detail and proof-reading skills
• Excellent written communication and presentation skills
• Collaborative and consultative approach
• Professional telephone manner combined with polite and persuasive communication skills
• Positive, proactive attitude, with track record of using initiative, along with a strong work ethic
• Willingness to work extra hours when required

Skills

• Competency using Zoom or an event platform
• Experience of using both a CRM such as Microsoft Dynamics along with a CMS platform
• Proficiency in the use of Microsoft Office including Outlook, Word, Excel and PowerPoint
• Professional appearance and personal skills to act as a UK Private Capital Events ambassador to both internal and external stakeholders

Location

• London
• UK
• International

Work Type

• Full-time
• On-site
• Travel

Experience Level

• 3-5 years

Salary/Compensations

• Competitive salary
• Performance-related discretionary bonus

Benefits

• 25 days holiday in addition to Bank Holidays
• 10% non-contributory pension
• Non-contractual day off for your birthday
• Life assurance (4 times salary)
• Private medical Insurance
• Health cash plan
• Critical Illness and income protection insurance
• Employee Assistance Programme – includes Mental Health support, Virtual GP, Nutrition advice and Financial wellbeing
• Interest free season ticket loan
• Corporate discounts
• Reimbursement of up to 2 professional institutes
• Generous support for professional and personal development

About the Company

• Be part of the leading trade body for the private capital industry in the UK, supporting the growth of the industry and deepening the understanding of external stakeholders to the benefit of the industry
• Experience a friendly, supportive and passionate work environment with regular social activities