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About the Role

As a Senior Associate in Sapphire Partnerships and Events Marketing, you will own end-to-end marketing execution across a dynamic portfolio of live events, experiential activations, and brand partnerships. You will serve as the operational and creative backbone of the team, tracking deliverables, managing asset routing, and ensuring excellent pre-, during-, and post-event marketing execution across all channels. The ideal candidate thrives in a fast-paced environment, loves building structure where there is ambiguity, and takes pride in executing with precision at every stage of a campaign.

Responsibilities

Own end-to-end marketing execution for assigned partnership and event activations, managing all pre-, during-, and post-event campaign deliverables across email, social, digital, and experiential channels.
Become a Sapphire channel expert, understanding and supporting the production, deployment and reporting of Sapphire key channels such as the Sapphire microsite and newsletter.
Become a Sapphire representative by understanding yearlong goals and initiatives to contribute to strategic conversations and planning.
Serve as the primary day-to-day point of contact for external partners and internal stakeholders on assigned activations, communicating clearly on timelines, expectations, and deliverables.
Build and route creative assets/asset decks and campaign materials through internal and external review and approval workflows, ensuring compliance with brand standards, legal requirements, and internal controls checklists.
Ensure all deliverables and creative assets hold alignment with brand standards and business objectives; execute all partnerships with Chase Sapphire messaging, brand goals and initiatives in mind.
Build and maintain standardized processes, templates, and operational documentation to improve team efficiency and execution consistency across the events and partnerships portfolio.
Maintain a comprehensive, real-time tracker of all event and partnership deliverables, including channel plans, asset status, approval stages, and deployment timing.
Oversee, guide and confirm content capture strategy for live events (photography, video, social-ready assets).
Support the development of marketing briefs, campaign recaps, and performance summaries, translating results into clear takeaways for senior leadership review.
Partner cross-functionally with Creative, Legal, Compliance, Channel, and Partnership teams to align on strategy and execute with precision.
Manage and maintain internal controls documentation, QR code tracking, and compliance checklists.
Apply AI and LLM tools to accelerate content development, briefing, reporting, and workflow optimization.
Monitor campaign performance and cardmember engagement metrics across activations, flagging opportunities and risks to leadership in a timely manner.
Manage multiple projects and prioritize resources to meet deadlines; execute brilliantly, calmly, and decisively in a fast paced, deadline driven environment.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 5 years of experience in marketing, partnerships, events, content strategy, or a related field.
Demonstrated ability to manage multiple high-priority projects simultaneously with exceptional attention to detail and organizational rigor.
Strong written and verbal communication skills, with the ability to synthesize complex information and present it clearly to internal and external stakeholders.
Experience routing assets and managing deliverables through structured approval and compliance workflows.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with project management and campaign management tools.
Working knowledge of AI and large language model tools and a demonstrated ability to apply them to accelerate marketing workflows.
Proven ability to operate with autonomy in a fast-paced, deadline-driven environment while maintaining accuracy and brand integrity.
Collaborative, low-ego team player who builds strong relationships across functions and seniority levels.

Skills

AI and LLM tools
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Project management tools
Campaign management tools
Content strategy
Partnership marketing
Event marketing
Email marketing
Social media marketing
Digital marketing
Experiential marketing
Performance measurement
Process building
Operational documentation

Location

Onsite

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree or equivalent experience

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Equal Opportunity

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans