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About the Role

The General Repair Technician is responsible for operating facility systems, performing inspections, preventative and corrective maintenance, and routine services. This role ensures compliance with environmental, health, and safety regulations and collaborates with BGIS departments for integrated building operations.

Responsibilities

• Comply with all internal and external requirements including environmental, health and safety, and fire protection.
• Take ownership of safety measures related to building equipment.
• Perform facility, mechanical, and equipment monitoring inspections.
• Perform preventative and corrective maintenance on facility mechanical equipment and systems.
• Respond to routine and on-demand service requests.
• Participate in and assist with facility-related projects.
• Provide observations and suggestions for equipment enhancement and repair.
• Maintain and arrange for repair/replacement of assigned tools.
• Assume technical leadership in maintaining and optimizing building equipment.
• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems.
• Establish a strong technical presence at facility sites.
• Cultivate technical relationships with on-site personnel.
• Perform work in accordance with established processes and practices.
• Monitor assigned facility through walkthroughs for equipment system monitoring and inspection.
• Execute technical inspections of building equipment, focusing on critical systems.
• Document and analyze technical findings, prioritizing repairs and upgrades.
• Execute and maintain a technical inspection checklist and database.
• Assist in enhancing tenant and customer satisfaction.
• Enhance tenant experience by prioritizing equipment reliability and functionality.
• Collaborate with facility management to ensure seamless equipment operation.
• Be available for shifts, on-call/standby, and emergency call-outs.
• Communicate technical information effectively to internal teams and external vendors.
• Escalate critical equipment-related issues to minimize downtime.
• Maintain open communication channels with stakeholders regarding equipment status.
• Manage work order lifecycle from dispatch to completion, recording resolution data.
• Assist in the implementation of the preventative maintenance (PM) program.
• Ensure deficiencies are identified, recorded, and escalated.
• Prioritize technical work orders related to building equipment.
• Coordinate technical assignments and oversee timely completion of tasks.
• Maintain records of technical work order history.
• Submit all expenditures on a timely basis.
• Manage the budget for building equipment maintenance.
• Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades.
• Oversee technical vendors and contractors.
• Hold vendors to high technical standards for equipment maintenance.

Requirements

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Effective communication skills for data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Knowledge and understanding of HVAC Systems.
• Building Operator Certification or equivalent through an accredited institution required.

Skills

• Facility operations and maintenance
• Preventive and corrective maintenance
• HVAC systems
• Pneumatic systems
• Hydraulic systems
• Mechanical systems
• Building systems and equipment troubleshooting and repair
• Environmental, health, and safety
• Client service
• Urgency
• Building Automation Systems (BAS)
• Communication
• Mentoring
• Work order management
• Budget management
• Vendor management

Location

• Onsite

Work Type

• Full-time
• Regular

Experience Level

• Minimum 3 years’ experience

Education Level

• High school diploma
• Trades training
• Certification or licensing
• Building Operator Certification or equivalent

Salary/Compensations

• $33 - $40 per hour

Benefits

• Opportunities for development and growth into various roles (On Account & expanded Operational roles, Facility Management Office roles, Project Management roles)
• Accommodation during the recruitment process upon request

About the Company

• BGIS is a leading provider of customized facility management and real estate services.
• With a combined team of over 10,000 professionals worldwide, BGIS enables innovation through the services it delivers.
• BGIS actively seeks new opportunities that drive innovation for its clients’ businesses.
• Globally, BGIS manages over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.
• BGIS's culture is built on a Culture of Care, High Performing Teams, and an Unwavering Commitment to Sustainability.
• BGIS is a global leader in integrated facility management services.
• BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise.
• BGIS is a world leader in the management of data centers and other critical environments.
• BGIS believes that diversity and inclusion is a key business driver.

Equal Opportunity

• BGIS is an equal opportunity employer, and we welcome you to apply for a position with us!
• We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
• If you require accommodation during the recruitment process, please contact us at askHR or askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.