About the Role
As a Case Specialist at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in.
Responsibilities
- Manage 90+ calls a day.
- Master scheduling, client requests, and to-do lists.
- Make waiver calls and follow up on requests.
- Confirm pre-payments, prep for deliveries, and keep detailed client notes.
- Review incoming mail to catch anything missing.
- Lend a hand across departments.
- Scrutinize records and responses, coordinating with Case Managers.
- Send out crystal-clear status updates and approval emails.
Requirements
- High school diploma or equivalent.
- Clear, professional communication skills.
- Ability to handle sensitive information with care and total discretion.
Skills
- Organization
- Communication
- Attention to detail
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent
Benefits
- Casual dress code
- Referral bonuses
About the Company
- Compex Legal Services is a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation.
- The team is tight-knit, collaborative, and passionate about delivering top-notch results.
- The company is changing the game in legal support services.
