Case Specialist I at COMPEX LEGAL SERVICES, INC. | United States | Rezi

Case Specialist I at COMPEX LEGAL SERVICES, INC.

Case Specialist I

COMPEX LEGAL SERVICES, INC. · United States

Today

Case Specialist I

COMPEX LEGAL SERVICES, INC. · United States

2 hours ago
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About the Role

As a Case Specialist at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in.

Responsibilities

  • Manage 90+ calls a day.
  • Master scheduling, client requests, and to-do lists.
  • Make waiver calls and follow up on requests.
  • Confirm pre-payments, prep for deliveries, and keep detailed client notes.
  • Review incoming mail to catch anything missing.
  • Lend a hand across departments.
  • Scrutinize records and responses, coordinating with Case Managers.
  • Send out crystal-clear status updates and approval emails.

Requirements

  • High school diploma or equivalent.
  • Clear, professional communication skills.
  • Ability to handle sensitive information with care and total discretion.

Skills

  • Organization
  • Communication
  • Attention to detail

Location

  • Austin, Texas

Work Type

  • Full-time

Experience Level

  • Entry-level

Education Level

  • High school diploma or equivalent

Benefits

  • Casual dress code
  • Referral bonuses

About the Company

  • Compex Legal Services is a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation.
  • The team is tight-knit, collaborative, and passionate about delivering top-notch results.
  • The company is changing the game in legal support services.