About the Role
The Senior Project Manager will lead key projects engaging with our provider network around risk adjustment activities. This role requires excellent communication and interpersonal skills to foster strong relationships and lead productive discussions with provider groups and clinicians. Identifying when and how to effectively engage Highmark clinical teams to support provider education is crucial. Strong attention to detail, organizational abilities, and advanced proficiency in Microsoft Excel and PowerPoint are essential. The ideal candidate thrives in a fast-paced environment, demonstrates strong decision-making skills, and has a track record of successful project delivery. Experience in risk adjustment programs (MA, ACA, and/or Medicaid) is highly valued.
Responsibilities
- Lead the planning, execution, and successful completion of key projects, particularly those involving direct engagement with provider networks.
- Manage project scope, timelines, and resources to ensure projects are delivered on time and within scope.
- Identify and proactively mitigate project risks, developing contingency plans as necessary.
- Develop and maintain comprehensive project documentation, including project plans, status reports, and stakeholder communications.
- Serve as the primary point of contact for provider groups, including clinicians.
- Facilitate and lead productive meetings and discussions with diverse provider stakeholders.
- Build and maintain strong, collaborative relationships with provider partners.
- Translate complex project information into clear and actionable communications for various audiences.
- Proactively collaborate with Highmark clinical teams to develop and deliver targeted provider education initiatives.
- Act as a liaison between project teams, providers, and Highmark clinical resources to ensure aligned efforts in education and support.
- Utilize advanced proficiency in Microsoft Excel to analyze project-related data, track performance, and identify trends.
- Prepare clear and compelling presentations using Microsoft PowerPoint to report project status, outcomes, and recommendations to stakeholders.
- Demonstrate critical decision-making skills, especially in a fast-paced and dynamic project environment.
- Address project challenges and unforeseen issues effectively and efficiently, seeking optimal solutions.
Requirements
- 4 years of experience in a project manager role
- Experience with an industry standard software development life-cycle
- Experience with customer relationship management
- Experience with Risk Mitigation Planning
- Compliance with ethical and legal standards, company policies, and the code of business conduct.
- Compliance with HIPAA and data security guidelines if accessing covered information.
Skills
- Excellent communication skills
- Excellent interpersonal skills
- Advanced proficiency in Microsoft Excel
- Advanced proficiency in Microsoft PowerPoint
- Presentation skills
- Negotiation skills
- Experience with conflict resolution
Location
- Office-based or Remote
Work Type
- Office-based
- Remote
- Teaches / trains others regularly
- Travel regularly from the office to various work sites or from site-to-site
Experience Level
- Senior
- 4 years of experience in a project manager role
- Experience managing large, complex projects
- Very good leadership skills
- Very good organizational and planning skills
Education Level
- High School Diploma or equivalent
- Bachelor's degree
Salary/Compensations
- $86,400.00
- $138,600.00
About the Company
- Highmark Inc.
Equal Opportunity
- Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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