Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Learning and Development Specialist will serve as a key agency expert in professional development, leadership growth, and core capability building. This role will manage and expand NYCEM’s leadership development programs, coach staff, and support agency-wide initiatives that strengthen agency culture and workforce readiness. The Specialist will also develop and implement professional development trainings that support emergency management preparedness.

Responsibilities

Serve as a professional development subject matter expert providing coaching and guidance as well as supporting core competency development
Design, develop, facilitate, and manage trainings/programming/materials focused on leadership, communication, public speaking, emotional intelligence, coaching, and giving feedback for emergency management professionals
Implement full cycle instructional design and development (analysis, development, implementation, and evaluation) for instructor-led, micro courses, and self-paced online e-learning courses
Apply adult learning theory and instructional design methodology into course development to support multiple learning styles
Utilize industry-leading course development tools (e.g., Articulate) to create interactive, professional training content
Work with subject matter experts to design and develop concise, accurate, and engaging training content
Partner with external vendors hired to develop curriculum material, when applicable
Support the NYCEM Learning Management System
Support the continued development and improvement of the NYCEM Academy and its programs
Ensure efficient planning and execution of all training activities and related administrative tasks
Be assigned to an on-call Emergency Operations Center (EOC) team and work non-business hours during emergencies
Participate in trainings to build skills and competencies in emergency response
Participate in drills and exercises associated with the on-call EOC team
May volunteer to assist with Ready NY emergency preparedness presentations to external groups

Requirements

Candidates must be authorized to work in the United States without employer support
A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed above
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made
Education and/or experience equivalent to the above
All candidates must have a four-year high school diploma or its educational equivalent
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience

Skills

Professional coaching or leadership development certification (e.g., ATD Coaching, DiSC, EQ-i, or similar) strongly preferred
Experience designing or managing leadership development programs
Strong communication and public speaking skills
Ability to facilitate trainings and guide conversations
Experience in coaching and professional development advising
Experience with competency frameworks
Previous experience designing and delivering adult learning programs and curriculum development design
Knowledge of adult learning models and instructional design
Strong project management experience
Strong time management skills
Experience with web-based eLearning or Learning Management System training products (e.g. Articulate)
Ability to work on multiple projects concurrently and consistently meet deadlines
Strong attention to detail
Knowledge
Work Ethic and Productivity
Strategic Problem Solving and Innovation
Effective Communication
Teamwork

Location

New York City

Work Type

On-call Emergency Operations Center (EOC) team
Hybrid (three days per week in office)
Potential for additional in-person days
Full-time

Experience Level

Two years of professional experience (with Bachelor's degree)
One year of professional experience (with Master's degree)
Six years of professional experience (with High School Diploma)

Education Level

Four-year high school diploma or equivalent
Baccalaureate degree
Master's degree

Salary/Compensations

USD 70653 - USD 74955

About the Company

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response.
NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies.
NYCEM is staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise.
The Readiness Division prepares the City for emergencies through a continuous cycle of planning, learning, and exercising, using a collaborative and forward-thinking approach.
The Learning and Development Unit builds the capabilities of NYCEM staff and interagency partners by developing and delivering high-quality training, professional development, and leadership programs.
The goal is to cultivate a highly skilled emergency management workforce by strengthening leadership at all levels and supporting ongoing employee growth.

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.