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About the Role

The Community Coordinator will serve within the Community Response team, responding to sidewalk, curb, and pedestrian ramp complaints. This role will also lead Community Outreach for the Sidewalk Program, including preparing for public events and serving as a liaison between the Sidewalk Program and the public. The position involves overseeing outreach efforts, creating new engagement campaigns, updating website content, and reviewing homeowner communications.

Responsibilities

Respond to sidewalk, curb, and pedestrian ramp complaints.
Lead Community Outreach for the Sidewalk Program.
Prepare for public events such as DOT Summer Streets and Community Board meetings.
Coordinate with DOT Borough Commissioner Offices.
Serve as a central liaison between the Sidewalk Program and the public.
Oversee outreach efforts, including the creation of new campaigns for community engagement.
Create and update content for the Sidewalk Program’s website.
Review all mailing content to homeowners.
Liaise with other agencies and outside entities.
Plan outreach in neighborhoods and commercial areas to educate property owners about sidewalk life cycle and maintenance.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above.
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above.
Education and/or experience which is equivalent to the above qualifications.
All candidates must have at least one year of experience in community work or community centered activities.

Location

City of New York

Work Type

Full-time

Experience Level

2+ years of experience
6+ years of experience
1+ year of experience

Education Level

Baccalaureate degree
High school graduation or equivalent

Salary/Compensations

$90,000 to $100,000
USD 62868 - USD 97593

About the Company

The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents.
The Sidewalk Program is a complaint driven unit which is responsible for responding to broken sidewalk, curb and pedestrian ramp complaints along with inspecting sidewalk where defects may exist and issuing violations where warranted.
The Sidewalk Program oversees an annual budget of $46 million allocated for the construction of sidewalk adjacent to city-owned properties and 1, 2, and 3 family homes.

Equal Opportunity

DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.