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About the Role

As a Product Manager within the Infrastructure Platforms, Data Center Services team at JPMorganChase, you will own the product strategy and roadmap delivery for internal technology applications. You will define long-term product direction and act as Product Owner within agile delivery, managing the backlog and collaborating with engineering teams. This role is central to maintaining and improving critical global infrastructure.

Responsibilities

Own and drive product strategy across a portfolio of five or more applications, defining vision, priorities, and success metrics aligned with Data Center Services and firm-wide objectives.
Build and manage a structured product roadmap, balancing new feature development, technical debt, operational improvements, and strategic initiatives.
Act as Product Owner for engineering teams, owning and prioritizing the product backlog, writing epics and user stories, and making scope decisions within sprints.
Lead and facilitate agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives.
Engage and manage a broad stakeholder community, gathering requirements, mapping user journeys, communicating progress, and aligning priorities across business, technology, and operations teams.
Partner closely with Engineering Managers to align delivery capacity with product priorities and resolve blockers, dependencies, and scope trade-offs.
Define and track product key performance indicators and objectives and key results, using data and user feedback to inform prioritization and demonstrate value.
Capture and maintain a deep understanding of user needs through structured discovery activities, feeding insights into product prioritization and backlog decisions.
Champion the voice of the user and business within the engineering team, advocating for usability, quality, and value.
Support annual planning cycles, budget discussions, and investment cases for the Data Center Services product portfolio.
Build relationships across the broader JPMorganChase technology and infrastructure community to identify opportunities for collaboration, reuse, and platform alignment.

Requirements

Formal training in a relevant discipline with demonstrated combined product management and product ownership experience, ideally within technology or infrastructure domains.
Demonstrated ability to define and manage product strategy and roadmaps across a portfolio of applications.
Hands-on Product Owner experience including writing and owning user stories, managing a product backlog end-to-end, and making day-to-day prioritization decisions with engineering teams.
Strong experience facilitating agile ceremonies including sprint planning, refinement, review, and retrospective, and maintaining delivery momentum across multiple teams or workstreams.
Proven stakeholder management skills with the ability to align and influence across business, technology, and operations communities.
Ability to translate complex business and technical requirements into actionable, well-prioritized, and clearly defined backlog items.
Strong analytical skills with comfort using data to inform product decisions and measure impact.
Excellent communication skills with the ability to present product strategy and delivery progress to senior leadership.
Experience in infrastructure, platform engineering, or internal tooling product management.
Familiarity with software development practices and the ability to engage credibly with engineering teams on technical trade-offs.
Experience with agile delivery and product management tooling such as Jira or Confluence.
Exposure to financial services technology or regulated industry environments.

Skills

Product Strategy
Roadmap Management
Product Ownership
Agile Methodologies
Backlog Management
User Story Writing
Stakeholder Management
Data Analysis
Communication
Jira
Confluence

Location

New York, NY

Work Type

Full-time

Experience Level

Mid-level
Senior-level

Education Level

Bachelor's degree or equivalent experience

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.