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About the Role
Our Delmar Internal Medicine office is hiring a full-time Patient Support Specialist to join their team. This is a 40 hour work week, Monday-Friday 8:00am-4:30pm. The ideal candidate will have superior customer service skills, preferably in the medical field.
Responsibilities
- Greeting and checking in patients when they arrive to the office.
- Process incoming telephone calls/messages based on office policy and procedure.
- Schedule appointments for patients, following office protocols for access to care.
- Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
- Obtain patient signature on the appropriate waiver(s) according to insurance requirements.
- Organize and monitor the provider's daily schedule.
- Maintain timely patient flow.
- Verify patient insurance coverage/demographic information at each visit and update when necessary.
Requirements
- High school graduate or equivalent with additional education desirable.
- Previous clerical experience in a medical practice preferred.
- Strong computer skills.
- Knowledge of medical terminology and office procedures preferred.
- Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
- Maintain strictest confidentiality and discretion.
Skills
- Superior customer service skills
- Computer skills
- Knowledge of medical terminology
- Knowledge of office procedures
- Interpersonal skills
- Confidentiality
- Discretion
Location
- Delmar
Work Type
- Full-time
- 40 hour work week
- Monday-Friday 8:00am-4:30pm
Education Level
- High school graduate or equivalent
Salary/Compensations
- $18.00 - $24.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Paid time off
- Retirement plan
About the Company
- CCP salary ranges are designed to be competitive with room for professional and financial growth.
- Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills.
- Some roles may also be eligible for overtime pay.
- CCP's compensation packages go far beyond just salary.
- The company offers a comprehensive total rewards package.
- Business casual environment.
- We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Equal Opportunity
- Community Care Physicians is an Equal Opportunity Employer.