Customer Service Associate (Part Time, Flexible Schedule) at Adams Fairacre Farms | NY, US | Rezi

Customer Service Associate (Part Time, Flexible Schedule) at Adams Fairacre Farms

Customer Service Associate (Part Time, Flexible Schedule)

Adams Fairacre Farms · NY, US

Today

Customer Service Associate (Part Time, Flexible Schedule)

Adams Fairacre Farms · NY, US

11 hours ago
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About the Role

Adams prioritizes creating a warm and welcoming environment for customers and team members, emphasizing genuine respect, kindness, and appreciation. Employees are expected to provide friendly, knowledgeable, and helpful customer service, upholding the company's reputation for quality products and service excellence.

Responsibilities

  • Accurately count, setup, and distribute tills.
  • Process and reconcile cashier and department cash drawers using the office software system.
  • Answer phone calls and transfer them to other departments, if necessary.
  • Prepare and process beginning and end of day deposits.
  • Assist customers and employees with their purchases or returns at the window.
  • Refill and upkeep the office and its needed supplies.
  • Be familiar with the register POS System and the steps of processing a return.
  • Be familiar with the store layout and the whereabouts of different items.
  • If assigned; write checks, process/distribute petty cash, and sort all departments incoming mail.

Requirements

  • Provide excellent customer service to all customers and employees.
  • Sustain a clean and organized Office space.
  • Willingness to learn and demonstrate Adams’ culture and values.
  • Ability to learn and operate Adams’ point of sale systems.
  • Willingness to work collaboratively and communicate with a team of co-workers and managers.
  • Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality.
  • Excellent verbal and written communication skills.
  • Consistently move, adjust, and position items weighing up to 25 pounds.
  • Ability to remain in a stationary position for duration of shift.
  • When necessary; ascend/descend a stepstool, stepladder, and/or ladder.
  • Repeating motions that may include the wrists, hands and/or fingers for duration of shift.
  • Communicate with others to exchange information.
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Communication

Work Type

  • Full availability

Benefits

  • Generous medical, dental and vision coverage (for applicable roles)
  • Voluntary benefits like pet insurance
  • Paid time off
  • Holiday pay
  • Flexible pay schedules with DailyPay
  • Generous Employee Discount

About the Company

  • At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation.
  • Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks.
  • Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.
  • Adams employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for.
  • For the Customer Service Associate, this means assisting our valuable customers either over the phone or in person and being a key role in upholding our reputation for a friendly, knowledgeable and helpful customer service office.