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About the Role

Paragon 28, a Zimmer Biomet company, is seeking a Regional Sales Coordinator to manage logistics for life-changing medical devices within the Eastern Time Zone. This role is crucial for ensuring timely delivery of products to operating rooms and optimizing inventory efficiency.

Responsibilities

• Processes incoming orders received by phone, Mobile App, or e-mail within 4 hours of receipt.
• Oversees the Asset Measure program by acting as the Subject Matter Expert for all asset utilization tools and ERP system for assigned region.
• Handles Agency hardware allocations and monitors late loaners to drive asset utilization.
• Assists with the distribution of allocations, and pullbacks for the quarterly consignment review process.
• Provides Asset Measure Program training to Sales Agents and management to drive consistency and continuous improvement among Agency Sales Representatives.
• Reviews and researches flagged kits that are received in from a discrepant location.
• Assists with Product Lifecycle analysis by product family, including market removal and bleed down of inventory.
• Facilitates periodic Agency Business Reviews including review of key performance indicators which monitor and drive achievement of Sales and Business-level goals following agency audit.
• Develops and administers corrective action programs to underperforming Agencies, as well as, highlighting best practices identified across those Agencies exceeding performance expectations.
• Fields and researches disputed kit requests from Sales Agencies.
• Maintains and distributes ad-hoc and monthly reporting to management of KPIs and asset utilization metrics.
• Works with key customer personnel to collect and process Purchase Orders and promote timely payment of open receivables.
• Tracks and communicates with sales regarding shipping statuses and critical product shortages.
• Prepares sales and inventory reports for management and agencies.
• May on occasion assist with Field Inventory Audits.

Requirements

• Eligible candidates must reside in the Western US states or Colorado.
• Ability to speak effectively with groups of customers and employees of the organization.
• Ability to define problems, collect data, establish facts, problem solve, and draw valid conclusions.

Skills

• Intermediate level understanding of Microsoft systems (Excel and PowerPoint specifically).
• Experience with SAP (ERP system) preferred.

Location

• Western US states
• Colorado

Work Type

• US based home office
• full-time

Experience Level

• 2+ years related sales support experience in customer support, inventory management or similar capacity or relevant experience within the department.
• Previous experience at a medical device company preferred.

Education Level

• Bachelor’s Degree preferred
• Associate Degree (A.A) or equivalent from two-year college or technical school, or equivalent combination of education and experience.

Benefits

• development opportunities
• robust employee resource groups (ERGs)
• a flexible working environment
• location specific competitive total rewards
• wellness incentives
• a culture of recognition and performance awards

About the Company

• At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward.
• As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
• As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world.

Equal Opportunity

• EOE