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About the Role

To take a proactive approach to the management of delegated claims and look to uphold a quality claims service. To take account of applicable regulatory requirements.

Responsibilities

• Onboarding of new and existing claims DA relationships
• Creation of claims DA agreements
• Oversight of claims DA performance
• Responsible for claims DA reporting
• Responsible for claims DA system upkeep
• Assisting claims DA manager with any project work
• Liaison with the necessary key stakeholders for claim audits and reviewing reports
• Assisting claims DA manager with maintaining oversight of claims DA loss funds
• Assisting claims DA manager with the upkeep of Lloyd's and Munich DA practices
• Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders
• Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC) , ExCo and Board for Conduct Risk

Requirements

• 2 years of insurance experience
• Good knowledge and understanding of Underlying Principles of Insurance
• Good knowledge and understanding of Legal Principles
• Good knowledge and understanding of FSA and rules and regulations
• Good knowledge and understanding of Lloyds regulations
• Good knowledge of claims delegated authorities
• Good knowledge of Lloyd's Standard Claims Reporting template (version 5.2)
• Good knowledge of market strategies
• Knowledge of all firm specific procedures that relate to own role
• Demonstrate growing understanding of the roles of colleagues and their relationships to the structure and business plans of the Firm
• Willingness to continue to develop knowledge of policies, underwriting and related issues through formal and informal learning, both internally and externally to the firm
• Be aware of the potential risks facing the business within own job role and the controls that are in place to mitigate them
• Report all significant changes in these risks, or the effectiveness of controls, to your line manager in a timely manner

Skills

• Claims delegated authorities
• Lloyd's Standard Claims Reporting template (version 5.2)
• Market strategies
• Underlying Principles of Insurance
• Legal Principles
• FSA and rules and regulations
• Lloyds regulations

Experience Level

• 2 years of insurance experience

About the Company

• At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptable strategy, superior products and industry leaders working in a supportive environment to achieve this.
• At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.
• Learning and innovating today, striving for sustainable societies and business tomorrow
• At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment.
• Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Equal Opportunity

• At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are.
• We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs.
• Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.
• All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.